Front Office Supervisor

2 weeks ago


Subang Jaya, Selangor, Malaysia Avante Hotel Full time
To lead and supervise the day-to-day operation of the Front Office department.

  • To ensure the Front Office team provides prompt, friendly and efficient service.
  • To ensure all guest requests, inquiries and concerns are addressed in a timely manner and recorded in log book.
  • To support and to provide manning coverage to any Front Office section when required.
  • To assign arrival rooms, conduct room inspections and areas checking before arrival of guests.
  • To conduct frequent checking on arrivals and departures list, billing and guests' info entry in the system. All checking reports to be submitted to the senior Front Office leaders daily.
  • To prepare staffs duty roster according to the operations needs.
  • To ensure all staffs adhere to the Company policies, procedures and SOP.
  • To foster good working relationship with all departments.
  • To carry out other task and responsibilities as and when required by the Management.

Salary:
RM2, RM2,700.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Experience:

Hotel Front Desk: 2 years (preferred)
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