Customer Service Agent Inbound

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Job Description (Handling Singapore Customers) Job Purpose:The incumbent is responsible to provide an efficient and a high-quality telephone service by reaching out to customers (agents and policyholders) to enroll for the recurring payment. To assist both on inbound and outbound call enquiries. To achieve the following deliverables as a team: Financial –...

Position - Customer Service - Call Center - Inbound CallsWorking Location -Bangsar South, Kuala Lumpur 15 minutes walking distance from/to Kerinchi LRT station.Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,300- RM 2,500- Based on relevant working experience.Fixed Monthly Attendance Allowance -...

Position:Inbound Customer Service Executive- Location: Kuala Lumpur- Employment Type:1 Year Contract (renewal/conversion based on performance)- No of vacancies: 5- Working Days:5 days week Monday till Friday- Working Hours: 8.30 am till 6 pm- Salary: Up to RM3,800 based on related experiencesOther Benefits: Training Provided Medical Benefits Mandarin...

Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience.Fixed Monthly Attendance Allowance - RM200Responsibilities:Primarily handle inquiries from...

BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT KL IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)SENIORITY LEVEL:Non- managementFUNCTION: GBS MarketingSALARY RANGE:Market salary...

Position: Customer Service Inbound (Immediate Hiring)Intake Date : 29 March 2024Working Location: Bangsar, Kuala LumpurWorking Days :Monday - Sunday (2days off - rotate)Working Hours: 8.00am - 5.30pm/ 12.30pm pmBasic Salary : RM2,500JOB DESCRIPTIONS: To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem...

Position - Customer Service - Call Center - Inbound CallsWorking Location -Bangsar South, Kuala Lumpur 15 minutes walking distance from/to Kerinchi LRT station.Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,300- RM 2,500- Based on relevant working experience.Fixed Monthly Attendance Allowance -...

Interested:KindlyWhatsapp your resume to for faster responsePosition : Customer Service (ä ̧æ-‡å¢æœï1⁄4‰Location : KL Sentral (Nearby LRT/MRT/Monorail)Job Scope: Handle inbounds call enquiries Provide effective solution for customer issue. Follow up and respond back to user on timely manner.Job Requirements: Required language(s):English &...

Terms and conditions applies- your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP.Job Description:Job Highlights MNC Company & Professional Career Exposure Easy access to Public...

NATIVE KOREAN SPEAKERINBOUND Customer Service RepresentativeClient Office Location(s): KL Sentral, Bangsar, CyberjayaJob Types: Full-time, PermanentSalary: RM10, RM12,000.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule: Afternoon shift Day shift Early shift Evening shift Fixed shift Holidays Monday to Friday Night shift...

Role: Customer serviceLocation: Kuala LumpurDuration: 2 Years Extendable ContractLanguage requirement: Native Japanese / or JLPT N1/N- Customer Service and online chat- social media- (inbound/outbound) Averagely 80% voice, chat 15%, and outbound 5% Must be a selfstarter, exercise independent judgment, and make sound decisions. Attention to detail and follow...

Role:Customer Service ExecutiveTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills business communication Customer oriented Customer service advisor Customer Acquisition...

Role:Customer Service ExecutiveTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills customer service analyst business communication Customer oriented Customer service...

Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off Salary: SPM RM1500, Diploma RM1700.00, Degree RM Shift Allowance RMTransport Allowance: RM Basic Skill Allowance RM250.00 after training + Performance Payment: RM300.00 after...

Attended inbound calls from customers Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. Provide excellent and highquality service in a timely and professional manner. Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently to...

Role:Customer Service AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English Qualification: Completed with SPM, UEC, ICGSE certificateLanguage:...

Job Title: Customer Service AgentLocation: Kuala Lumpur, MalaysiaKey Responsibilities:1.Efficient Client Support: Maintain professionalism and empathy throughout all interactions, demonstrating a strong commitment to delivering worldclass customer service.2.Complaint Management and Resolution: Thoroughly investigate and follow up on customer complaints,...

Role:Customer Service Exec -(Technical)Timings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:VoiceKey Skills: Customer Service Basic RM 8500RM 9500 (Negotiable)Pharmacetuical ProjectGraduate 24*7 Rotational shiftCustomer service agentNative speaker5 headcountCustomer...

Telesales Agent is accountable for helping our organisation generate sales. Managing sales deals over the phone and building positive customer relationships will be your primary responsibilities.Responsibilities Make outbound calls or cold calls in order to sell products. Upsells customers to larger products and more extensive packages Maintains a list of...