Customer Service Agent

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Position - Customer Service - Call Center - Inbound CallsWorking Location -Bangsar South, Kuala Lumpur 15 minutes walking distance from/to Kerinchi LRT station.Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,300- RM 2,500- Based on relevant working experience.Fixed Monthly Attendance Allowance -...

Job Title: Customer Service AgentLocation: Kuala Lumpur, MalaysiaKey Responsibilities:1.Efficient Client Support: Maintain professionalism and empathy throughout all interactions, demonstrating a strong commitment to delivering worldclass customer service.2.Complaint Management and Resolution: Thoroughly investigate and follow up on customer complaints,...

Role:Customer Service Exec -(Technical)Timings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:VoiceKey Skills: Customer Service Basic RM 8500RM 9500 (Negotiable)Pharmacetuical ProjectGraduate 24*7 Rotational shiftCustomer service agentNative speaker5 headcountCustomer...

Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,300- RM 2,500- Based on relevant working experience.Fixed Monthly Attendance Allowance - RM200Responsibilities:Primarily handle inquiries from both sellers and buyers...

Essential / Key Duties & Responsibilities:Answering calls from the Branches, Agents and Customers regarding Unit Trusts.Provide customer service to customer and agents who walk in at the counter.Follow up for incomplete transactions submitted by branches, agents and customers.Handling written enquiries related to agent and customer.Continuously suggest new...

Essential / Key Duties & Responsibilities:Answering calls from the Branches, Agents and Customers regarding Unit Trusts.Provide customer service to customer and agents who walk in at the counter.Follow up for incomplete transactions submitted by branches, agents and customers.Handling written enquiries related to agent and customer.Continuously suggest new...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Answering calls from the Branches, Agents and Customers Provide customer service to customer and agents who walk in at the counter. Follow up for incomplete transactions submitted by branches, agents and customers. Handling written enquiries related to agent and customer. Continuously suggest new process improvement related to customer servicing. Provide...

Position: GUEST SERVICES AGENT (Full time #538664)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences.The Guest Services Agent will report to the Front...

Responsibilities: Answering calls from the Branches, Agents and Customers regarding Unit Trusts. Provide customer service to customer and agents who walk in at the counter. Follow up for incomplete transactions submitted by branches, agents and customers. Handling written enquiries related to agent and customer. Continuously suggest new process improvement...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Role:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Cantonese english Customer service advisor Customer Engagement customer support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English We are #hiring for a leading...

Responsibilities: Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time. Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification) Focus on resolving customer issues, not closing cases;...

Role:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Communication Bahasa Mandarin BPO Voice Process BPO Skills voice account Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English We...

Main Tasks: Providing assistance to customers, resolving issues effectively, processing orders accurately, maintaining detailed records, collaborating with internal teams, and continuously improving service delivery Job Description:Customer Interaction: Respond promptly to customer inquiries via live chat Handle and resolve customer complaints in a...

Main Tasks: Providing assistance to customers, resolving issues effectively, processing orders accurately, maintaining detailed records, collaborating with internal teams, and continuously improving service delivery Job Description:Customer Interaction: Respond promptly to customer inquiries via live chat Handle and resolve customer complaints in a...

Job Summary:Job Description: Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needEnsuring timely and accurate documentation of all customer interactions in the company's CRM system.To meet the Key Performance Indicator...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...