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Customer Service Agent
4 weeks ago
about the company
Our client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.
about the job
Key Responsibilities:
Client Support:
Assist clients via telephone, email, and chat.Handle complaints and find solutions. Feedback and Improvement: Gather and report client feedback.Suggest improvements to management. Customer Satisfaction: Enhance customer satisfaction and loyalty.Build strong client relationships.experience 1 year
skills Client Servicing, Customer Service
qualifications 1+ year experience in client service/account management, preferably in payments or e-commerce.
- Understands payment processing and online marketplaces.
- Tertiary education or higher
education Secondary School/High School
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