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Broker Support Officer

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

THE OPPORTUNITY
Our partner, a finance brokerage company in Australia that aim to provide our customers with mortgage & loan knowledge and get them the best deal possible, is expanding their team in Manila and hiring for Senior Loan Support Officer They are accredited with a large variety of lenders including banks, and provide a fast-paced working environment with a fantastic work-life balance that rewards those who are seeking to push themselves to reach new heights

KEY RESPONSIBILITIES

  • Proactive and ongoing communication and support by keeping the Brokers updated throughout the life of the transaction;
  • Maintaining ownership of individual files from prelodgement to settlement which includes:
  • Serviceability calculation ie income documents and liability statements, to calculate borrowing capacity for our clients.
  • Working with the Document Preparation and settlements teams at post approval to allow seamless settlement of loans.

SKILLS, EXPERIENCE & QUALIFICATION

  • Bachelor's degree in a related field
  • At least 5 years of extensive experience in Broker support or Lending support
  • Proven experience in secured and unsecured lending products, finance brokerage
  • Strong understanding of credit policy, products, and processes
  • Ability to establish and maintain effective working relationships with both internal and external stakeholders
  • Welldeveloped communication and problemsolving skills
  • Excellent interpersonal and negotiation skills
  • Ability to work well both independently and within a team environment
  • Adaptable with an ability to navigate and learn new systems and processes
  • Strong organizational and time management skills
  • Highlevel attention to detail
  • Positive 'Can Do' Attitude

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and rolerelated training.
  • Ongoing career opportunities.
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