Customer Relationship Management Assistant

2 weeks ago


Bandar Utama, Malaysia Wing Tai Malaysia Sdn Bhd Full time
Develop loyalty program calendar and drive execution of marketing campaigns, initiatives and events to increase member acquisition.

  • Track and evaluate campaigns and promotions results to formulate effective campaign strategies.
  • Perform database analysis to develop targeted promotions, content and activities.
  • Prepare CRM reporting (weekly/monthly/adhoc request)
  • Assess market trends and competitor analysis to ensure competitiveness of loyalty program.
  • Collaborate with internal departments and external stakeholders for the efficient functioning of various CRM systems and timely task delivery
  • Collaborate closely with vendor(s) to ensure smooth processing within the system and deliveries.
  • Attend to adhoc assignments when required.

; Requirements:

  • Diploma / Degree in Mass Communication / Marketing / Business or equivalent.
  • At least 1 year of CRM experience. Fresh graduate are welcome.
  • Computer literate with intermediate in Microsoft Word and Excel.
  • Detailoriented, with good logical thinking and articulate with numbers.
  • Excellent interpersonal and communication skills in English and Malay (both written and verbal). Mandarin speaking is preferably.
  • A good team player, able to work independently, multitask and prioritize efficiently.


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