Customer Relationship Management

Assist Customer Experience Representatives in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. Identify and address cancellation concerns with personalized calls, converting lost orders into sales. Identify trends and root causes of returns, cancellations, and other issues to improve processes. Implement strategies to retain key customers, drive...

**JOB RESPONSIBILITIES** - Identify, develop and secure new business that is profitable to meet the department’s sales targets and key performance indicators - Develop and implement strategic business development plans to meet corporate goals - Manage and handle new RFQ requests and ensuring that the RFQs’ are responded and followed through in a timely...

**Key Responsibilities**: - Stakeholder Management: Build and nurture strategic relationships with banks, non-bank financial institutions, regulatory bodies, and other relevant stakeholders. - Business Development: Identify new business opportunities and collaborate with internal teams to develop tailored solutions that meet the needs of clients and...

Job Posting Purpose: **Responsibilities**: - Collaborate with the customer relationship team to provide timely and personalized responses, ensuring customer satisfaction and loyalty. - Contribute to the development and implementation of customer engagement strategies to enhance overall customer experience. - Support customer retention initiatives by...

Plan & manage a full year holiday gift to VIP Design & produce delicate gift packaging. Having sharp & creative thinking to produce idea Indepth understanding of customer needs, customized unique gifts for them Responsible for customer birthday surprise arrangement and interaction Maintain a good aftersales relationship with customers and continuously...

Research and identify new leads and potential new markets. - Atiending conferences, meetings, and industry events. - Identifying, qualifying, and securing business opportunities. - Produce and deliver formal technical proposals and solution presentations to key customers. - Establish and maintain effective business relationship with strategic key accounts. -...

Responsibilities Manage job postings across various platforms. Conduct interviews and manage the onboarding process for new employees Manage employee relations issues, including conflicts, complaints and disciplinary actions Provide support and counseling relating to employee grievances, counseling support and responsible for disciplinary procedures. Oversee...

**About You** As part of the Leadership team, you will take responsibility for one of the largest automotive region sales, operations and supply chain teams. In this role, you will work directly with the Head, Logistics to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be...

**Responsibilities** - Manage job postings across various platforms. - Conduct interviews and manage the onboarding process for new employees - Manage employee relations issues, including conflicts, complaints and disciplinary actions - Provide support and counseling relating to employee grievances, counseling support and responsible for disciplinary...

**Decision accountabilities** - Responsible for updating stores on time and accurately. This is not only for the original ETA of truck arrival but on all subsequent revised ETA’s if trucks are delayed for any reasons. - Follow up and work with the JMS Team in transport to get the latest update on truck statuses and dive in to check independently if...

**Vinda SEA** is part of VINDA GROUP, one of the largest companies for hygiene products in Asia. The Vinda Group has more than 11,000 employees, and sales are conducted under many strong tissue and personal care brands such as Vinda, Drypers, TENA, Dr. P, Libresse, VIA, Tempo, Tork, Libero and Sealer. Vinda has its headquarters in Hong Kong and is listed on...

**Vinda SEA** is part of VINDA GROUP, one of the largest companies for hygiene products in Asia. The Vinda Group has more than 11,000 employees, and sales are conducted under many strong tissue and personal care brands such as Vinda, Drypers, TENA, Dr. P, Libresse, VIA, Tempo, Tork, Libero and Sealer. Vinda has its headquarters in Hong Kong and is listed on...

Job Title: Export Business Manager Industry: Food manufacturing Location: Shah Alam **About the Job** As an Export Business Manager, you will be expected to build and maintain good relationships with the clients, distributors and customers. Besides that, you will need to manage the operation of distributors, collaborate with internal stakeholders,...

Plan & manage a full year holiday gift to VIP - Design & produce delicate gift packaging. - Having sharp & creative thinking to produce idea - In-depth understanding of customer needs, customized unique gifts for them - Responsible for customer birthday surprise arrangement and interaction - Maintain a good after-sales relationship with customers and...

**About You** As part of the Leadership team, you will take responsibility for one of the largest automotive region sales, operations and supply chain teams. In this role, you will work directly with the Head, Logistics to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be...

**Duties & Responsibilities**: 1. To collect, summarize and analyze costing data as well as to provide effective solutions to meet customer QCD requirement 2. To lead supply chain relevant team members from purchasing, QC, warehouse and logistic to meet production schedule 3. To be hands-on with involvement in end-to-end procurement activities 4. To...

The **Assistant Operations Manager** at Freight Mark Trans Network Sdn Bhd is responsible for supporting the Operations Manager in overseeing the daily operations of the logistics department. This role involves coordinating logistics activities, ensuring efficient and timely delivery of goods, managing warehouse operations, and leading a team to achieve...

Are you looking for an opportunity to work in the supply chain? If so, we may be the place for you! We provide integrated, thorough, and high quality logistic solutions to our clienteles in this fast-paced environment. Customer engagement and satisfaction is key to our success. We are looking for talents who are hungry to learn new things, passionate in...