Digital Customer Experience, Assistance Manager

Responsibilities: Strategic Development: Develop and implement customer experience strategies that align with the company's goals, focusing on enhancing satisfaction, loyalty, and advocacy. Customer Feedback Analysis: Regularly collect and analyze customer feedback across all touchpoints to identify areas for improvement. Implement changes to processes or...

Client Servicing. You will lead a team and become your clients’ go-to-digital marketing expert / consultant. Your client will rely on you for digital marketing advise, whether its strategic advice related to marketing plans or implementation advise related to the best platforms, channels, content or ad formats to deliver a certain brand message. You will...

Client Servicing. You will lead a team and become your clients' go-to-digital marketing expert / consultant. Your client will rely on you for digital marketing advise, whether its strategic advice related to marketing plans or implementation advise related to the best platforms, channels, content or ad formats to deliver a certain brand message. You will...

Working with your Account Executive, you’ll be proactively manage portfolio of client programmes and campaigns, ensuring on-going performance to target metrics - Monitor performance of programmes and campaigns to ensure KPIs are met - Provide regular performance reports and insights as directed by your supervising account manager - Identify growth...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth! The person must be able to work on a weekend + 4 week days. A brief job description of the role: - Interact with customers in person, on the phone and...

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth! The person must be able to work on a weekend + 4 week days. A brief job description of the role: - Interact with customers in person, on the phone and...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent To Own program by Cuckoo. To effectively manned the respective States...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**Company Overview** **REV Media Group** **is Malaysia's leading digital media group and the digital arm of **Media Prima Berhad**, the country's largest integrated media company. With core expertise in platform strategy, content creation, design, and technical development, REV Media Group plays a pivotal role in managing and expanding Media Prima Berhad's...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. Collaborate with relevant departments to resolve complex problems and ensure timely solutions. Maintain accurate and organized installer records, interaction logs, and documentation. Input and update the installer's information in the system. Generate...

Assist in managing office supplies and inventory. Handle incoming and outgoing mail and packages. Answer and direct phone calls to the appropriate personnel. Assist with scheduling appointments and meetings. Maintain and update records and databases as needed. Organize and file documents in an organized manner. Prepare reports and spreadsheets as required....

**Job Summary**: As a Digital Marketing and Community Management professional at OPPO, you will play a critical role in building and maintaining strong relationships with the online community and customers, managing the company's social media platforms, and promoting the brand through digital marketing initiatives. **Job Descriptions**: - Build and...

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent To Own program by Cuckoo. To effectively manned the respective States...