Customer Experience Intern

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

**Responsibilities**: - Strategic Development: Develop and implement customer experience strategies that align with the company's goals, focusing on enhancing satisfaction, loyalty, and advocacy. - Customer Feedback Analysis: Regularly collect and analyze customer feedback across all touchpoints to identify areas for improvement. Implement changes to...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

1) Key Responsiblity - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - To handle returned agreement, RC request and to arrange to send redemption merchandise to customers. -...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

Project Liber8 is seeking enthusiastic interns! ✨ Are you ready to embark on an incredible journey with us? After a short hiatus, we're thrilled to announce that we're opening doors for university students and fresh graduates to join our team again! At Project Liber8, we prioritise learning and personal growth, especially for our interns. We're dedicated...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

Coordinate and oversee the shipping process, ensuring that shipments are accurate, timely, and comply with all relevant regulations. - Manage all documentation related to shipping, including bills of lading, customs documents, and invoices. - Prepare and oversee the packaging of goods for local deliveries, ensuring that items are adequately protected and...

What applies to you You will be taking on a supporting role and develop skill to provide a project management service for Business Units and Project teams. You will be exposed to providing support for creation of operational data in the newly implemented systems and your duties may include planning, tracking, and reporting responsibility. What you will do -...

Assist with the planning and implementation of key strategic projects - Support proposals/pitches, market research, and new business development activities - Facilitate commercial arrangements with partners and vendors - Collaborate with product, tech, leadership and other stakeholders to launch new products/features while delivering impactful experiences...

Maintain detailed records and documentation related to concept store partnerships, including contracts, agreements, and communication history. - Continuously monitor the progress of concept store partnerships to ensure the predefined goals are achieved. - Gather feedback from concept store partners to enhance the partnership experience and address any issues...

**Company Description** ARA Experience is a fashion tech startup focused on providing modern brides with A Refreshing Alternative to traditional wedding dresses. Our interactive eCommerce platform utilizes virtual reality technology to create a unique and personalized experience for each bride, eliminating the stress of shopping for a wedding dress...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

Your insightful contribution will help develop, expand and maintain our digital and traditional marketing channels. Ultimately, you will gain broad experience in digitally marketing a FinTech product and prepare you for any fast paced work environment. **Responsibilities**: - Support and assist the marketing team in daily tasks. - Refine and execute social...

Managing the customer service department and ensuring that all employees are performing their duties effectively. - Providing leadership to the customer service team by setting a good example for other employees. - Ensuring that all customers have a positive experience when interacting with the company by handling issues in a timely manner. - Overseeing the...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...