Technical Sales

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

Role:
Customer Service Executive -Technical

Timings:
Rotational Shifts (Permanent)

Industry:
Other

Work Mode:
Work from office

Functional Area:
ITES / BPO / Customer Service

Process:
Semi-Voice

Key Skills:
Sales Technical Support Vietnamese Fluent in Vietnamese and English

  • Job Title: Technical Sales
  • Native Vietnamese Speaker

Pay:
RM5200 basic + RM200 housing allowance + up to 20% sales incentive monthly

Location:
Kl malaysia

HC (Headcount): 7

Start Date: 1st Week of March 2024

Language Requirements:
Vietnamese (Native) + English (B2 proficiency)

Role Overview:
We are seeking dynamic and skilled individuals for the role of Technical Sales, primarily catering to the Vietnamese market.

As a Native Vietnamese speaker, you will play a crucial role in our technical sales team, utilizing your technical background and expertise to drive sales and provide top-notch customer support.


Key Responsibilities:

  • Technical Sales:
  • Engage with potential clients to understand their technical needs and offer suitable solutions.
  • Effectively communicate the technical aspects of our products and services to clients.
  • Qualification Criteria:
  • Completed education in a technical field (Bachelor's Degree).
  • Minimum of 1 year of experience in Web Development.
  • Worked as a technical customer consultant in an agency, at the help desk, or as an employee in IT support.
  • Technical Competencies:
  • Proficiency in Pixel, MS Office, and electronic mail systems.
  • Experience with API/SDK integration is highly desirable.
  • Customer Support:
  • Minimum of 1 year's experience in providing exceptional customer support.
  • Previous experience with social media advertising, digital marketing, and various tools.
  • Language Skills:
  • Native proficiency in Vietnamese.
  • English proficiency at B2 level.

Qualifications:

  • Bachelor's Degree in a technical field.
  • Minimum of 1 year of experience in Web Development and technical customer consultation.
  • Familiarity with Pixel, MS Office, and API/SDK integration.
  • Strong customer support background.
  • Knowledge of social media advertising, digital marketing, and related tools.

Benefits:

  • Competitive salary and performancebased incentives.
  • Opportunities for career growth and professional development.
  • Collaborative and inclusive work environment

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