Medical Lab Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Key Responsibilties: Perform a variety of clinical laboratory tests. Perform quality control on test results, ensuring validity and accuracy. Perform calibration and troubleshooting on testing systems and instruments to ensure adherence to established standards of accuracy. Perform jobrelated duties as assigned by the Lab Manager/ Regional Lab Manager.Key...

Key Responsibilities: Proficient preparation of histological specimens for light microscopical examination by pathologistsThese include: Preparation of specimens for gross examination. Setup and operation of tissue processors. Embedding paraffinprocessed tissue samples. Sectioning, staining, and cover slipping paraffinprocessed tissue samples using...

Job Qualification: Successfully completed MLT / Biomedical Science course with a diploma and above certificate. Prefer clinical attachment or lab working experience.Responsibilities: Processes, and handles blood and/or other biological specimens according to established procedures. Performs a variety of clinical laboratory tests in the areas of hematology,...

The Lab Technician is required to assemble finish products from materials mainly consist of crystals, resin, sand or stones. A designing team will provide with the blueprint and the Lab Technician will execute within a laboratory environment with all necessary tools and machineries.White Umbrella prides itself as a leading tech development company with years...

Responsibilities: Responsible for the sales and marketing of healthcare products & medical devices Maintain and strengthen relationship with existing customers To generate sales leads and secure new accounts Liaison with local and overseas distributors Provide inputs to and execute annual marketing and training agendaJob Requirements: Diploma or higher...

Job PurposeMedical Laboratory Technologist (MLT) is responsible for the 24 hours operation of the Laboratory Department of Assunta Hospital. Ensure that the requested laboratory test is carried out and the results reported in a timely manner.QualificationsDiploma in Medical Laboratory Technology, or closely related fields such as Biochemistry, Biomedical...

MAIN PURPOSE OF ROLEPartnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution through...

Lab Technician, permanent role. We are looking for talents with a Bachelor's Degree in Science or Microlab, experience as Lab Technician in any FMCG manufacturing companies is preferred.Job Description: Maintain cleanliness of work areas, equipment & utensils Inspect laboratory consumables and update inventory Prepare sterile...

DUTIES & RESPONSIBILITIES:Clinical Duties: Respond to patients' medical problems and concerns by referring to their history, carrying out diagnosis, treatment, counseling and referral, where necessary. Order appropriate lab tests, advice appropriate packages and interpret the test results. Carry our preemployment screenings for Beacon Hospital and other...

This role Reports to: Lab Analyst Maintain cleanliness of work areas, equipment and utensils. Inspect laboratory consumables and update inventory. Prepare sterile media, chemicals, tools and consumables that are required for sampling and testing. Sample water system, environmental monitoring (airborne) and equipment/ surface swab samples. Inspect, sample and...

Job description: To head the Medical Claims Experience Unit Provide coaching and guidance to team members Manage and track all medical claims submissions to meet service charter Spearhead system improvement to enhance processes and turnaroundtime (TAT) Provide prompt response and good customer experience at all times Compilation of periodical report and...

REQUIREMENTS: Possess good interpersonal skills and empathetic nature. No work experience required but must be willing to learn and adapt. Working experience in customer service, healthcare or hospitality industry is an added advantage. Preferably nonexecutive and executives specializing in Customer Service or equivalent. Full time positions only.-...

Medical Services Development Projects To support in the proposal of strategies, plan & lead the implementation of projects for medical services development which aligns with the business directions and contributes to growth of the organisation. Oversee/facilitate crossfunctional work teams including external vendors to define project scope and objectives,...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Role Summary Promotes and sells medical equipment, consumable products to government and private hospitals, able to develop long term business relationship with existing and potential clients. Responsible for establishing and maintaining a good & healthy business relationship with clientele all times and provide a professional & wellmannered service to the...

ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams.The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the ability to customize...