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E-commerce Brand Executive
1 week ago
- Create, plan and execute digital marketing plans for campaign launches, collaborate with stakeholders to put together a plan of actions for successful execution and to maximize revenue and profit.
- Manage Customer Service chat platforms to ensure Excellent Customer Experience of the Assigned Brands. Monitor and respond to customer reviews on marketplaces.
- Work closely with Warehouse Team to ensure Inventory are Inbounded and Orders are Shipped-On-Time.
- Providing Onboarding to Assigned Brands on Marketplaces, Product Listing and Campaign Registration.
- Monitor and Analyze competitor product sales to provide insights to Brand Owners for them to make effective business decisions.
- Review and align current strategic plans with Brand Owners, develop resource allocation plans and implement a targeted strategy according to requirements.
- Responsible for monthly reporting, profit & loss reporting, setting of performance measurement/matrix to measure the well-being of the marketplace launch.
- Ensuring Assigned Brands are performing above marketplace KPIs.
- To perform any other duties as assigned by top Management.
Job Types:
Full-time, Permanent
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (required)
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