Technical Troubleshooting Advisor

1 week ago


Brickfields, Malaysia Career International FOS Sdn Bhd Full time

Your Responsibilities

  • Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers
  • Responsible for adding/updating/reviewing rich media functionality in Ads
  • Creates layout templates, gallery uploads, component testing, functionalities testing, builds dynamic display ads, etc.
  • Assigned to relatively simpler Rich Media workflows

Requirements:

  • Diploma, Bachelor's degree preferred
  • Language Required will be Mandarin
  • Have basic understanding on HTML, debugging tools or Java is mandatory
  • Experienced in Customer Support / Technical Support will be added advantage.
  • Willing to work on public holiday

Job Types:
Full-time, Fresh graduate

Salary:
From RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • 1. Have basic understanding on HTML, debugging tools or Java is mandatory

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • Customer service: 1 year (preferred)
Technical Support: 1 year (preferred)

Language:

  • Mandarin (required)


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