F&b Operation Assistant Manager

1 week ago


Puchong New Village, Malaysia Rasadulu Cafe Full time

Responsibilities:

  • Oversee daily F&B operations, including dining areas, bars, and banquets.
  • Arrange staff schedule to ensure optimal utilization.
  • Monitor and maintain quality standards for food and beverage preparation, presentation, and service.
  • Develop and implement standard operating procedures (SOPs) for F&B operations to ensure consistency and efficiency.
  • Coordinate with kitchen staff to ensure an adequate supply of food and beverages, considering forecasted demand.
  • Train and supervise F&B service staff, including servers, bartenders, and host/hostesses and upsell skills.
  • Monitor and manage inventory levels of food, beverages, and supplies, and place orders as needed.
  • Ensure QC check and compliance with health and safety regulations, food hygiene standards, and licensing requirements.
  • Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
  • Ensure good procurement process in place and implement strategies to optimize revenue and minimize costs, including pricing, menu engineering, and minimized waste management.
  • Collaborate with the marketing team to develop and implement promotions and special events to drive business.
  • Conduct regular performance evaluations of F&B staff and provide feedback and coaching for improvement.
  • Stay updated with industry trends and best practices, and recommend improvements to enhance the overall F&B operations.
  • Perform any tasks as assigned from the superior.

Job Requirements:

  • Bachelor in culinary arts or equivalent course
  • Strong knowledge of food and beverage industry practices, trends, and regulations.
  • Excellent organizational and multitasking skills, with the ability to prioritize and meet deadlines.
  • Exceptional communication skills, both verbal and written.
  • Strong problemsolving and decisionmaking capabilities
  • Willing to work on evenings, weekends, and holidays if required.

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • On call
  • Rotational shift

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Food service: 1 year (preferred)
  • F&B Management: 1 year (preferred)

License/Certification:

  • Food Handling (preferred)

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