Customer Service Executive
1 week ago
- To Correspondence with shipper/consignee & agent for new shipment
- Monitor closely the progress of work orders from place booking to release booking and keep the customers informed regularly.
- Communicate with the shipper for sailing schedule, booking confirmation, and other related documents.
- Communicate with the agent for container arrangement and custom documents.
- Communicate with overseas agents for prealert and other requirements.
- Attentive to the details of booking and make sure all requests are responded to timely for meet the requirements of customers.
- Prepare all necessary shipping documents such as bill of lading (BL), shipping instruction (SI) and submit before closing without any delay.
- To ensure all invoice and payment are issue accordingly and upload all the documents to Smart Sheet for well record purpose.
- Process shipments by the SOP and strictly following company procedure.
- Perform any adhoc duties as assigned or required from time to time.
-
Customer Service Executive
2 months ago
Setia Alam, Malaysia Spark Hunts Resources Full time**Customer Service Executive** **Job Descriptions**: - Identifying customer needs and providing solutions based on company standards operating procedures - Assist guest check in / check out process **Job Requirements**: - SPM, Diploma in any field can apply - Problem solving & Multi-tasking skills - Proficient in Microsoft office (Excel & Words) -...
-
Customer Service Executive
1 week ago
Setia Alam, Malaysia Glory HR Solutions Full timeA leading 3rd party administrator in medical industry is seeking a Fresh Graduates / Experienced Customer Service Executive.As a Customer Service Executive, you will play a critical role in:Attend to inbound calls. Ensuring customer satisfaction and building strong relationships. Resolving inquiries and offering solutions from clients or customers.To be...
-
Customer Service Assistant
3 weeks ago
Setia Alam, Malaysia Spark Hunts Resources Full time**Customer Service Executive** **Job Descriptions**: - Identifying customer needs and providing solutions based on company standards operating procedures - Assist guest check in / check out process **Job Requirements**: - SPM, Diploma in any field can apply - Problem solving & Multi-tasking skills - Proficient in Microsoft office (Excel & Words) -...
-
Customer Service Executive
2 weeks ago
Setia Alam, Malaysia Glory HR Solutions Full timeA leading 3rd party administrator in medical industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from clients or...
-
Customer Service
4 weeks ago
Setia Alam, Malaysia ALHUMAIRA WORLDWIDE Full time**Job description** We are looking for a customer service representative. A online customer service will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They’re patient, empathetic, and passionately communicative. Customer service representatives...
-
Customer Service
1 week ago
Setia Alam, Malaysia ALHUMAIRA WORLDWIDE Full timeJob descriptionWe are looking for a customer service representative. A online customer service will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They're patient, empathetic, and passionately communicative. Customer service representatives can put...
-
Customer Service Executive
1 week ago
Setia Alam, Malaysia MCM Group Full timeJob description: - Handle customers enquiry from different sales channels and attend to customer professionally. - Require to answer enquiry after working hours. - Maintain good relationships with customer and ensure repeat customer. - Perform after sales service and follow up for purchased customer. - Resolve customer complaints and concerns quickly. -...
-
Customer Service Assistant
1 week ago
Setia Alam, Malaysia Spark Hunts Resources Full timeCustomer Service ExecutiveJob Descriptions: Identifying customer needs and providing solutions based on company standards operating procedures Assist guest check in / check out processJob Requirements: SPM, Diploma in any field can apply Problem solving & Multitasking skills Proficient in Microsoft office (Excel & Words) Positive attitude and willing to...
-
Travel - Customer Service
2 weeks ago
Setia Alam, Malaysia Holidaygogogo Tours Sdn Bhd Full time2. Research and network with reliable coach rental company for partnership. 3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements. 4. Execution of paper work (from quotation, reservation, payment follow up to invoicing). 5. After sales follow up. 6. Onsite visit when...
-
Customer Service
4 weeks ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeMaintain good relationship with customers and transporters and constant liaison with sales team. - Responsible for attending sales enquires with consistent follow up. - Handle incoming customer inquiries via live chat, inbound & outbound calls, and social media. - Upsell and promote our services and products. - Provide advice related to general inquiries,...
-
Customer Service
2 days ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeMaintain good relationship with customers and transporters and constant liaison with sales team. - Responsible for attending sales enquires with consistent follow up. - Handle incoming customer inquiries via live chat, inbound & outbound calls, and social media. - Upsell and promote our services and products. - Provide advice related to general inquiries,...
-
Customer Service
2 weeks ago
Setia Alam, Malaysia Straqta Sdn Bhd Full timeJob Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Freelance, Internship, Fresh graduate,...
-
Customer Service Manager
2 weeks ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeLead the customer service team, develop policies and procedures, monitor interactions and feedback, and resolve escalated issues to ensure excellent customer support. - Reach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Managing the day-to-day customer enquiries,...
-
Customer Service
1 week ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeMaintain good relationship with customers and transporters and constant liaison with sales team. Responsible for attending sales enquires with consistent follow up. Handle incoming customer inquiries via live chat, inbound & outbound calls, and social media. Upsell and promote our services and products. Provide advice related to general inquiries, accounts,...
-
Customer Service Executive
1 month ago
Setia Alam, Malaysia DT Global Freight Sdn Bhd Full timeHandle daily operations for shipment including documentation. - To Correspondence with shipper/consignee & agent for new shipment - Monitor closely the progress of work orders from place booking to release booking and keep the customers informed regularly. - Communicate with the shipper for sailing schedule, booking confirmation, and other related...
-
Customer Service Manager
1 week ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeLead the customer service team, develop policies and procedures, monitor interactions and feedback, and resolve escalated issues to ensure excellent customer support. Reach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. Managing the daytoday customer enquiries,...
-
Customer Service
2 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeActively follow up with prospective customers and persuade client to signed up for our services. - Responding to client inquiries in a timely and professional manner. - Any other ad-hoc duties as required. - **Requirements**:_ - Fresh graduates Welcome to apply. - Strong analytical and problem-solving skills. - Able to perform with minimum supervision and...
-
Customer Service
3 weeks ago
Setia Alam, Malaysia Sifu Edu & Learning Sdn Bhd Full timeRequirements: 1. Min Diploma (Diploma in Customer Service or Diploma in Education Preferred) 2. Able to converse well in English or Mandarin Responsibility: 1. Manage student's registration and schedules. 2. Advise and consult students' academic situation/results. 3. Communicate with tutors to ensure classes run smoothly. 4. Handles other tasks from...
-
Admin Customer Service
1 week ago
Setia Alam, Malaysia W Resources Sdn Bhd Full time5.5 working days (Monday Saturday)Job Highlights Entiltled overtime. SOSCO & EPF provided. Career Progression. Yearly increments & bonuses will be provided based on KPI. Attractive benefit package such as traning and travelling.Job description**Customer Service Responsibilities: - * Reply to customer messages through online platforms. Provide customers with...
-
Customer Service
2 weeks ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeHandle incoming customer inquiries via live chat, inbound & outbound calls, and social media. - Upsell and promote our services and products. - Provide advice related to general inquiries, accounts, profiles, billings, withdrawals, and payments. - Respond to client inquiries in a timely and professional manner. - Any other ad-hoc duties as required. -...