![W Resources Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Admin Customer Service
1 week ago
- Saturday)
Job Highlights
- Entiltled overtime.
- SOSCO & EPF provided.
- Career Progression.
- Yearly increments & bonuses will be provided based on KPI.
- Attractive benefit package such as traning and travelling.
Job description
**Customer Service Responsibilities:
- *
- Reply to customer messages through online platforms.
- Provide customers with a good level of service to achieve maximum customer satisfaction.
- Process customer orders, returns, and exchanges with attention to detail and accuracy.
- Handle and address customer complaints to ensure customer satisfaction.
- Answer customers' inquiries about company's product details and resolve customers' concerns promptly.
- Update required data in database system.
- Support general operational tasks.
- *
- Distribute the goods, and check whether the goods and quantities that have just arrived at the company are correct.
- Check whether the style and quantity of the items to be sent to customers are consistent with customer order lists.
- Assist in daily admin and operation works.
- Key in required data details in database system.
- Coordinate operations and complete other tasks assigned by leader to secure efficiency.
- *
- Good computer skills such as MS Office is an added advantage.
- Strong sense of responsibility with your work, positive working attitude and a strong team player.
- Being attentive, proactive and willing to learn.
Salary:
RM2, RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Yearly bonus
Experience:
- customer service/ admin: 1 year (preferred)
Language:
- English (preferred)
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