Executive / Assistant Executive - Customer Service

The CompanyOur client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa.The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in attending...

Principal Responsibilities: Deliver products to customers or between plants as per assigned plan with high performance and safety standards. Provide delivery documents and certificates to customers for signing and return them to the warehouse. Assist in ensuring proper and timely maintenance of vehicles, running gear, tankers, and equipment. Attend regular...

CUSTOMER SERVICE ASSISTANT(Non Executive)Salary Range: RM1,800 and above (depending on experience)Enjoy a 5-day week job and in PJ areaResponsibility To assist Customer Service Executive To prepare Tenders and Quotations and follow up with customers and prospects. To prepare all Sales Orders, Delivery Orders and Invoices to customers. To handle the...

ResponsibilitiesIdentify and acquire new customers, markets and opportunities.Responsible for achievement of Sales target.Servicing and provide support to existing customers as well as a establishing new customers base.Understand customers' inquiry on purchase orders, delivery dates and etc.Attend customers' inquiry on purchase orders, delivery dates and...

We are looking for Customer Services Executive to act as a liaison between document processing and all import and export shipment details. Our client is located in Klang, and is a full-service logistics & cargo company. They provide storage and transportation services catering to various cargo types, such as hazardous, perishables, temperature-sensitive and...

List-ID: Today 15:42Job Description: Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Job...

Job Title: Customer Service ExecutiveLocation: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, MalaysiaAbout Us:Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves on delivering...

IMAGE LOGISTICS (M) SDN BHDBAYU TINGGI, KLANG_JOB VACANCY__WE ARE HIRING_CUSTOMER SERVICES EXECUTIVEApplication are invited from dynamic, energetic and responsible professionals who have hand on experience in all aspects in Customer Services in logistics industriesImage Logistics (M) Sdn Bhd - Professional, Experience and Reliable with complete range of...

Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary) Research rates and routings; create routing orders, quotations and handle bookings from customers Handle customer enquiry and inform customers about other available services to gain additional business...

Job Responsibilities:To liaise and follow-up closely with customers on daily order, shipment and enquiriesTo solve customer enquiries regarding any issues arise relating to the orderEnsure customer request and enquires are attended promptlyTo liase and work closely with warehouse operation team regarding all job order and shipmentarrangementsTo liaise and...

We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...

We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...

JOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...

FORECAST VOLUME To finalise daily, weekly and monthly forecast volume for their customersTo finalise forecast with management during Festive season (CNY, Hari Raya) based on haulage capacity. PRE-PLANNING DELIVERY To ensure submitted pre planning are within haulage capacity.To ensure all re planning have level of urgency.Liasing with Planner on pre planning...

Job descriptionWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer...

Schedule outbound and inbound shipments Provide input and complete freight bills Assist with the communications with carriers when issues arise Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements Prepare and review invoices, BL, AWB, HBL, MBL for accuracy Prepare Invoices, Bill of Ladings,...

Responsibilities:Responding promptly and effectively to customers' enquiries.Acknowledging and resolving customer complaints and feedback to customerProcessing orders, monitoring order status and feedback to customerLiaise and coordinate with Logistics providers ensuring prompt deliveries and shipment arrangement.Assist superior to prepare the monthly...

Assists management to provide leadership and support in general corporate administration and functions such as but not limited too improving Human Resources processeso internal operations/processeso improving internal policies/initiatives Assists to direct and coordinate for human resource activities such as employee engagement, recruitment/sourcing,...

JOB DESCRIPTION:To perform agreement stamping in LHDN portal, delivery to customer, registration and archiving in DTS. Improve the operation flow of DMS operation and ensure all process running smoothly and comply with guideline and procedure. Ensure implementation of proper filing and arrangement of customer documents. Controlling of customer documents and...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR's) to ensure there are no outstanding customer complaints and all company policies are...