![Allianz Malaysia](https://media.trabajo.org/img/noimg.jpg)
Agency Support
2 weeks ago
- Attending to and reviewing of enquiries, appeals and complaints by agency force on operational issues.
- Provide first contact resolution whenever possible and managing agency issues on any burning issues
- Identifying operational issues that would affect agents and customers' experience and relate to the relevant parties.
- Providing constructive feedbacks and organize training to agency force on areas that need improvement.
- Contributing towards the yearlong engagement with agencies, to nurture agencies service satisfaction through hospitality and courteousness.
- To prepare agency survey and to analyze the survey results.
- To undertake any other duties and responsibilities requested by the management as and when required.
Note:
Diversity of minds is an integral part of Allianz' company culture.
One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies.
Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
Job Level:
Entry Level
Location:
- JOHOR BAHRU, 01, MY
Available until:31/07/2023
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Malaysia
Employing Entity:
Allianz Life Insurance Malaysia Berhad
Job Type:
Full-Time
Remote Job:
100% on-site
Employment Type:
Temporary
ID:
27605
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