Telemarketing

2 weeks ago


Ara Damansara, Malaysia KS PAYROLL SOLUTIONS Full time
Responsibilities

  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product's features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer's requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer's personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information
Requirements and skills

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and resultsoriented
  • Patient and able to handle customer rejection
  • SPM/DIPLOMA in any field

Job Types:
Full-time, Permanent

Pay:
RM3, RM3,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Performance bonus


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