HR Service Delivery Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Avanade Full time
Come join us
As Avanade's HR Service Delivery Specialist, you are part of the HR Operations team.

You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.

You will lead the HR operations for Japan, working closely with the Japan Business HR team and Global HR Shared services.

Support and execute delivery excellence initiatives, using benchmarks and best practices comparisons ensuring consistent high-performance service.
Skills and experiences

  • Prior HR support or related experience (5+ years HR domain or related service experience/2+ years' Service/Process management experience/2+ years Team & Client management experience);
  • Fluent English and Japanese skills are essential
  • Japanese N1 Certified or Native Speaker;
  • Excellent time management with ability to prioritize tasks and execute with mínimal supervision;
  • Proficiency in navigating MS Office (i.e. Microsoft Outlook, Word, SharePoint, etc.);
  • Proven ability to build and manage relationships with colleagues and customers;
  • Requires mínimal guidance when determining methods and procedures on new assignments.
About you

Characteristics that can spell success for this role:

  • A Growth Mindset and the drive to succeed;
  • Strong communication and interpersonal skills;
  • Strong analytics and problemsolving skills;
  • Flexibility and detailoriented;
  • Proactivity and accuracy expected.
What you'll do

  • Regional Operation Delivery management: Overall ensure the steady delivery with Standard Quality and efficiency, monitoring the volumes in each region, keep tracking with the team on any challenges or foresee concerns and plan accordingly or in advance;
  • Team Management: Dedicate on Team Engagement, Recognition & Growth;
  • Stakeholder Management: Develops enduring, trusted relationships with both internal & external Key Stakeholders, able to handle escalations, organize quarterly and host QBR review meeting accordingly, etc;
  • Reporting and Analysis: Regular Monthly/Quarterly SLA related reporting and analysis, issuebased analysis, capacity analysis etc., able to generate insights, provide advise / action plan if needed.
Enjoy your career
Some of the best things about working at Avanade

  • Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 8 hours per year for training and paid certifications)
  • Realtime access to technical and skilled resources globally
  • Dedicated career advisor to encourage your growth
  • Engaged and helpful coworkers genuinely interested in you Find out more about some of our benefits [2] Employee Benefits at Avanade | Avanade
A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return.

As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities.

You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise.

You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live.

It's all here, so take a closer look We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees.

Visit our [3] Inclusion & Diversity | Avanade page. Create a future for our people that focuses on - Expanding your thinking - Experimenting courageously - Learning and pivoting Inspire greatness in our people by - Empowering every voice - Encouraging boldness - Celebrating progress Accelerate the impact of our people by - Amazing the client - Prioritizing what matters - Acting as one

  • HR Service Delivery Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Avanade Full time

    About AvanadeCome join usAs Avanade's HR Service Delivery Specialist, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics. You will lead the HR operations for Japan, working closely with the Japan...

  • HR Services Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    Role Summary:As a People Operations Specialist, you will work within the Global HR Delivery Center Team and will be reporting to the Global Delivery Center - Team Lead. You will involves providing support to HR related request such as general policy queries and related employee life cycle actions.Essential Responsibilities: Demonstrating high proficiency in...

  • Global Mobility Service Delivery Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HR Tag Sdn. Bhd. Full time

    Role SummaryResponsibilitiesFor Global Mobility Preboarding of assignees/rotators, you will be responsible for:Administering day-to-day Preboarding transactions including background screening, Pre-Hire Medical Check-up, Immigration, and relocation support. Running cost estimates and total rewards statements using Assignment Pro for new assignee/rotator...

  • Associate, O2c Service Delivery

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Full time

    About the opportunityWe are looking for an O2C Associate to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial CentreResponsibilities: Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues This is a task that can require conflict resolution skills, as it can...

  • HR Services Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

  • HR Services Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DCatalyzer Sdn Bhd Full time

    Job Details:Contract Duration - 12 monthsWorking Hours - 12pm to 9pmWorking Days - Sunday to ThursdayLocation - Jalan Ampang, Near KLCC The Onboarding Support Specialist continuously improves the new hire experience from prehire through the first 60 days of employment. This role directly reports to the Onboarding Team Lead.Qualification: 12 years of...

  • HR Services, Core

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

  • HR Services Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Wilhelmsen Full time

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.We are looking for a passionate HR Services Specialist who will be working with Wilhelmsen Ship Management, a comprehensive global maritime group providing over half of the merchant fleet with essential products and...

  • HR Employee Services Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTIONS IS LOOKING FOR A HR EMPLOYEE SERVICES SPECIALISTSENIORITY LEVEL:Non-ManagementFUNCTION: Human ResourcesSALARY...

  • HR Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Nestle Operational Services Worldwide SA Full time

    Position SnapshotLocation: Kuala Lumpur, MalaysiaCompany: Nestrade (Nestlé Global Procurement Division)ActRate:Full-Time 100 %Type of contact: Permanent contractGenuine opportunities for career and personal developmentModern "smart office" locations providing agile & collaborative workspacesDynamic international working environmentAttractive additional...

  • HR Services

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

  • HR Services

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the Position Provide quality supervision and...

  • HR Service Delivery Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Avanade Full time

    Come join usAs Avanade's HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.Skills and experiences Prior HR support or related experience; Fluent English and Japanese...

  • People Services Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    The purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...

  • HR Specialist, Employee

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GEA Group Full time

    HR Specialist, Employee & Manager Services (China):GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them We offer interesting and challenging tasks, a positive...

  • Specialist, Account Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Full time

    About the opportunityWe are looking for an Account Specialist covering the industries of Financial Services & Insurance to be based in Bangsar South. This role will be reporting to the Head, Advertising & Partnerships.At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high impact and...

  • HR Service Delivery Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Avanade Full time

    About AvanadeCome join usAs Avanade's HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.What you'll do:Perform a range of HR processes including but not limited...

  • HR Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GFK Retail and Technology Malaysia Sdn Bhd Full time

    You will be working on Payroll or HCMPayroll: Ensure the delivery of HR Services is executed efficiently and in compliance with local rules and regulations on payroll related matters Ensuring timely and accurate delivery of HR activities including manage timebound processes and accuracy in data validation. Identify, investigate and resolve discrepancies in...

  • HR Services, Talent

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

  • HR Services, Talent

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...