Chat Support Specialist
2 weeks ago
Education/Requirement:
Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp
Joining Date : 6th May, 15thMay and 20th May
*Headcount: 65
Job Summary:
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language.
Pay:
From RM4,600.00 per month
Supplemental pay types:
- Attendance bonus
Application Question(s):
- Your nationailty
- Your current location
- Your Whatsapp number
- This position is under Concentrix Malaysia and work is on site in Kuala Lumpur Malaysai, have you applied for this position before?
- Your current salary
- Your expected salary
- Notice period
- Your Facebook URL
Experience:
Customer Service: 1 year (preferred)
Language:
- Mandarin (required)
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full timeRole:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:ChatFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Vietnamese Chat Support Vietnamese-Chat SupportKL SentralShift: 24*7Has experience in chat support"Bachelor Degree with no expDiploma with min 1 year of call center experienceSPM with min 3 years of call center...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia growthfn Full timeWe are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience.Responsibilities: Respond to customer inquiries via chat in a timely and...
-
Vietnamese Chat Support Specialist(Malaysia)
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Chat Support ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-Voice- Vietnamese Speaking Chat Support Specialist***Location:* Kuala Lumpur, Malaysia*Salary & Benefits: Basic Salary: RM4000 Complexity Allowance: RM500 Housing Allowance: RM200 KPI Monthly: Up to...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full timeRole:Other Language ExpertTimings:Shifting Schedule (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:ChatKey Skills: Vietnamese Chat Support- Chat Support VietnameseLocation: Kuala LumpurPay: Basic RM4000 + Complexity allowance RM500 + Housing allowance RM200Qualifications:...
-
Chat Support Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Chat Support ExecutiveTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Chat Support New & Urgent Requirements*Japanese Chat Support*We are currently #hiring for Customer Service Chat Support Japanese Speaker to support our biggest social media...
-
Chat Support Agent
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia growthfn Full timeWe are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience.Responsibilities: Respond to customer inquiries via chat in a timely and...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full timeWe are hiring Vietnamese Japanese Speaker - #日本語 #JLPT #Vietnamese #ChatSupport _**◇Chat Support Non Voice Bilingual Japanese & English speaker**【チャットサポート】【Non Voice 】【日本語】【英語】【Vietnamese】【KL Sentral】Job Title:Chat Support Non Voice Japanese speakerJob Role: Need to work in office in Vietnam Japanese...
-
Chat Support
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Chat Support - Mandarin SpeakerLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400)Requirements: Able to read and write in simplified and traditional Chinese Open to fresh graduates with no working experience Diploma holders...
-
Chat support associate
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Qsr Brands Full timeJob Description:QSR Brands is looking for a Chat Support Associate to join the team on a part-time basis, working from home in Kuala Lumpur, Malaysia.No previous experience needed for this Entry Level role - we seek reliable and motivated individuals eager to learn and advance within our organization.Responsibilities:Respond promptly and professionally to...
-
Chat Support Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeOpen Job role for VietnameseRole: Chat SupportLocation: Malaysia, KLSalary: Upto RM 4.3k to 4.5k + allowances~ Permanent job~ Valid Passport must.~ Min 1 years of experience in Customer Service/ chat support.~ Must be able to work 24/7 (9hr shift)Eligibility: Has experience in chat support Bachelor Degree with no experience Diploma with min 1 year of call...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full timeCompany DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full timeCompany DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Chat Support - Mandarin speakerLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,500 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (up to RM800)Requirements: Able to read and write in simplified and traditional Chinese Open to fresh graduates and diploma holders with no working experience SPM leavers with...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Chat Support JapaneseLocation: Kuala Lumpur, Malaysia(We can accept native Japanese or Local Malaysian Japanese Speaker)Salary: With Exp: Total Package RM 8100Language: Japanese + EnglishProfile: Chat SupportTimings: Rotational Shifts (24*7)Headcount: 5Min Requirements: Degree No CS experience Diploma 1 year CS experience:DUTIES AND...
-
Chat Support
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full timeCompany DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full timeCompany DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...
-
Fundraising Specialist Intern
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeJob SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...
-
Chat Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy:Chat Support Native JapaneseLocation: Kuala Lumpur, MalaysiaSalary: With Exp: from RM8600 (Basic) + RM1000 (Complexity Allowance) + RM200 (Housing Allowance)Language: Japanese + EnglishProfile: Chat SupportTimings: Rotational Shifts (24*7)Headcount: 3Min Requirements: Degree No CS experience Diploma 1 year CS experience SPM 3 years'...
-
Chat Support
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Chat Support Japanese SpeakerLocation: Kuala Lumpur, Malaysia(We can accept native Japanese or Local Malaysian Japanese Speaker)Salary: With Exp: Total Package RM 8100Language: Japanese + EnglishProfile: Chat SupportTimings: Rotational Shifts (24*7)Headcount: 5Min Requirements: Degree No CS experience Diploma 1 year CS experience:DUTIES AND...
-
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Malaysia Sdn Bhd Full time[Job Description] As a technical product support, you will respond to productrelated inquiries from users via email and chat. Liaise with product operations and engineering groups within the project to resolve all inquiries. Handle cases via email and chat. Meet customer satisfaction standards. Resolve enduser issues efficiently. Liaise with technical...