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Customer Support
2 weeks ago
Responsibilities:
- Sales lead generation via online channels.
- Tour operation follow up.
- Execution of paper work (from quotation, reservation, payment follow up to invoicing).
- After sales follow up.
- Onsite visit when necessary.
- Tour research and itinerary setup.
Qualifications:
- SPM / STPM / Diploma or Degree in Tourism / Hotel Management / Business Studies.
- Fresh graduates are welcome to apply.
- Able to speak/read/write in English, Bahasa and Mandarin.
- Have your own transport.
- Outspoken & soft spoken person.
- Good follow up skill and highly attentive to enquiry.
- Comfortable working with computer and mobile phone in long hour
- Basic computer skill (Outlook, excel, Word)
- Willing to travel when necessary
- Willing to attend to customer enquiries & tour support via phone during weekend or PH (when necessary)
Job Types:
Full-time, Permanent
Pay:
From RM1,800.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Melaka: Reliably commute or planning to relocate before starting work (required)
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