Activation Inside Sales Representative
2 weeks ago
Salary:
RM
Education:
Diploma or higher
24/7 rotation shift
Mon-Sun (5 working days, 2 days off)
Responsibilities
- Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
- Drive product adoption and educate clients and agencies in a scalable fashion.
- Ensure that our clients receive the highest level of sales and operational customer service.
- Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
- Develop and implement best practices for client interaction, sales, and services.
- Analyze performance of priority accounts (problematic or top-tier advertiser) and create optimization actions
Optimization goals include:
1) Account up-selling 2) General creative tips and best practices 3) Bidding/Budget/targeting recommendations
- Able to identify high-value opportunities and low-hanging fruit and encourage advertisers to increase investment on advertising using Client's platforms
- Communicate effectively with advertisers regarding ads review, finance, product etc. to achieve good customer experience
- Answer advertiser questions; provide account setup guidance and simple optimization suggestions for high potential advertisers through inbound and outbound calls, as well as reach out to advertisers via phone to provide solutions
Qualifications
- Bachelor's degree in business, communications, marketing, or any other related area of study.
- Ability to perform well in a highly dynamic, rapidly changing environment.
- Creative, outside-the-box thinker and strategist.
- Passionate about social media digital marketing and have a strong understanding of the concepts and trends
- Have strong drive to achieve marketing and revenue targets, while adhering to business policies and compliance
- Excellent communication and presentation skills.
- A team player and collaborator.
- Strong command of native language and English (minimum B2 proficiency level of the languages)
- Strong knowledge and understanding of cultural context in the countries supported
Preferred Requirements
- Expert knowledge of social media, mobile apps, and digital and mobile marketing.
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
- Experience working in a sales or account management role with small businesses, insurance industry, etc
- Proven track record of reaching and exceeding sales goals.
Salary:
RM4, RM4,500.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Rotational shift
Experience:
Inside Sales: 1 year (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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