Activation Inside Sales Representative

2 weeks ago


Subang Jaya, Selangor, Malaysia Language Talent Solutions Full time

Salary:

RM

Education:
Diploma or higher

24/7 rotation shift
Mon-Sun (5 working days, 2 days off)

Responsibilities

  • Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
  • Drive product adoption and educate clients and agencies in a scalable fashion.
  • Ensure that our clients receive the highest level of sales and operational customer service.
  • Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
  • Develop and implement best practices for client interaction, sales, and services.
  • Analyze performance of priority accounts (problematic or top-tier advertiser) and create optimization actions

Optimization goals include:
1) Account up-selling 2) General creative tips and best practices 3) Bidding/Budget/targeting recommendations

  • Able to identify high-value opportunities and low-hanging fruit and encourage advertisers to increase investment on advertising using Client's platforms
  • Communicate effectively with advertisers regarding ads review, finance, product etc. to achieve good customer experience
  • Answer advertiser questions; provide account setup guidance and simple optimization suggestions for high potential advertisers through inbound and outbound calls, as well as reach out to advertisers via phone to provide solutions

Qualifications

  • Bachelor's degree in business, communications, marketing, or any other related area of study.
2. 1-3 years of marketing, brand advertising, media sales, online advertising experience and/or strong outbound sales experience within large-scale BPO operations

  • Ability to perform well in a highly dynamic, rapidly changing environment.
  • Creative, outside-the-box thinker and strategist.
  • Passionate about social media digital marketing and have a strong understanding of the concepts and trends
  • Have strong drive to achieve marketing and revenue targets, while adhering to business policies and compliance
  • Excellent communication and presentation skills.
  • A team player and collaborator.
  • Strong command of native language and English (minimum B2 proficiency level of the languages)
  • Strong knowledge and understanding of cultural context in the countries supported

Preferred Requirements

  • Expert knowledge of social media, mobile apps, and digital and mobile marketing.
  • Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
  • Experience working in a sales or account management role with small businesses, insurance industry, etc
  • Proven track record of reaching and exceeding sales goals.

Salary:
RM4, RM4,500.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Rotational shift

Experience:

Inside Sales: 1 year (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)


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