Customer Care Consultant

2 weeks ago


Rawang, Selangor, Malaysia Infinity Ventures Marketing Full time
Jawatan**:Customer Care Consultant**

Lokasi: Rawang, Selangor

Ringkasan Kerja:
Kami mencari individu yang berdedikasi dan berorientasikan pelanggan untuk mengisi jawatan **Customer Care Consultant**. Tugas utama termasuk pengurusan pesanan, penyelesaian masalah pelanggan, jawapan pertanyaan produk, dan pengendalian resit dalam sistem. Jawatan ini berasaskan pejabat dan kelengkapan pejabat disediakan.

Tanggungjawab Utama:

- Mengendalikan panggilan telephone dan whatsapp
- Menerangkan kebaikan produk kepada customer
- Menawarkan pakej yang menarik kepada customer
- Memberikan consultation pada customer berdasarkan masalah yang dihadapi
- Mengemaskini maklumat dan menjawab segala pertanyaan customer

Faedah:

- EPF + SOCSO.
- Akses kemudahan klinik panel.
- Peluang kemajuan kerjaya.
- Pakej gaji yang menarik termasuk komisen dan ganjaran.
- Insentif pelancongan.
- Penginapan asrama untuk wanita Muslim.
- Waktu kerja yang bermula 9:30 pagi.
- **Tiada pengalaman digalakkan.**:

- Kemahiran komunikasi yang cemerlang.
- Kemahiran organisasi dan perhatian terhadap butiran.
- Kebolehan bekerja berpasukan dan secara individu.
- Berorientasikan pelanggan dengan kemampuan menyelesaikan masalah.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: From RM1,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Attendance bonus
- Commission pay
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