Supervisor, Banking Services

1 week ago


Cyberjaya, Selangor, Malaysia Genius Brio Sdn Bhd Full time

Supervisor, Banking Services [APAC]

Work Location:
Cyberjaya, Malaysia


Salary Range:
RM4,500 - RM6,900 (with 3-5 years of experiences)


Fixed Travelling Allowance:
RM750


Working Region:
APAC | Working hours: 9AM - 6PM


Hiring by:
May 2024


JOB PURPOSE

  • To maintain all
    EUCs (End User Computing)
    macros for the
    Hong Kong Operations team in Malaysia, and ensure compliance with company standards in terms of risk control.
  • To quickly identify issues with EUCs when raised by the business lines, and to implement effective solutions immediately.
  • Ensure our clients' transactions on listed derivatives, and equity swap are proceed into our operational systems within the agreed cutoff.
  • Perform the matching of our clients' transactions against the counterparty
    (Clearing and Prime brokers) and manage the resolution of difference.
  • Control the accuracy of pricing data inputs including (floating rate fixings, credit spread, forward inflation level, options premium) and proceed the contribution into our valuation platform.
  • Perform the valuation of
    OTC Derivatives products (Swaps, Options).
  • Ensure internal and external enquiries are managed on time and with high quality standard.
  • Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required).
  • Maintain statistics up to date (including daily team checklist update).
  • Maintain organizational relationship with Management line.
  • Ensure effective resolution of enquiries.
  • Assistance in monitoring team's activity to ensure that production requirement are met
  • Promote quality of deliverables by motivating, coaching and developing team members.
  • Ensure cross training and rotation of duties occurs on a regular basis to increase operational efficiency and reduce operational risk.
  • Periodic review of process to refresh understanding of requirements and review for compliance.
  • Ensure all processes are documented in the manual and are maintained on an ongoing basis.

KEY RESPONSIBILITIES

25% of Application Support

  • Provide first line support to all local teams for
    VBA scripts running in
    MS Access, Excel,
    Outlook. Responsible to troubleshoot issues as they occur and implement fixes in real time.
  • Identify opportunities to enhance existing macros to improve efficiency and mitigate risks.
  • Take the lead to implement new automated solutions using
    VBA, Python, SQL etc.
  • To maintain the inventory of all
    EUCs (End User Computing) macros and scripts, and work with Operational Risk team to ensure all EUCs are aligned to comp any standards.

25% of Operational Support

  • Support the Banking Services team in their daily activities:
  • Perform
    OTC pricing to integrate various data related to different asset classes used as underlying of
    OTC Derivatives and Structured Products.
  • Implementation of control to perform qualitative coherence check in order to ensure the proper data are contributed into Kondor+ and the positions of each client portfolio are properly valuate to compute the
    NAV and/or the Collateral Margin.
  • Perform ETD trade processing to integrate trade files from Clearing Brokers into a tool called Mega_ETL to send listed options transactions to accounting platform.
  • Perform CFD trade processing to integrate trade files from Prime Brokers into a tool called Mega_CFD to send CFD transactions to Kondor+ and accounting platform.
  • Inform the client support officer and client about any transaction in difference.
  • Provide EMIR Position reconciliation between the listed derivatives positions recognized by the client and the positions reported to DTCC by their Clearing Brokers.

20% of Relationship and Communication

  • Maintain efficient communication channels with managers, coordinators and team members.
  • Timely resolution/escalation of interdepartmental and cross functional queries.
  • Ensure collaborative relationship across jurisdictional, functional and cultural boundaries when required for the daily operations.
  • Works closely with manager of department to achieve department and organization goals.

20% of Team Interaction

  • Maintain standards of personal and professional behaviour.
  • Take responsibility for personal development and training
  • Coach team members as necessary on specific & identified tasks / activities to ensure team efficiency.
  • Develops others: Coaches for high performance / Builds future capabilities / Team development.
  • Adhere CACEIS' core standards.

10% of Participate in Change

  • Lead initiatives in automation using
    VBA, Python, SQL etc.
  • Oversee any IT projects that will impact existing scripts.
  • Drives to Succeed: Results oriented / Client focused / Competitive.
  • Leads with integrity: Trusted / Share information / Accountability.
  • Shapes the future: Innovative and strategic / Change agent / Entrepreneurial.
  • Seek ways to enhance and improve proces


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