Customer Service- Bank Operation

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

If you are looking to excel and make a difference, take a closer look at usThe Personal Financial Services Business Operation Manager's key responsibility is to lead and manage a team of Operation Executive and to support and monitor our HQ MDS Sales Team operational functions and to build up the processes that meet our business objectives.Business...

If you are looking to excel and make a difference, take a closer look at usOverview:The Operations Manager will supervise the day-to-day operations of infrastructure teams within the Malaysian bank. This role involves managing Business-As-Usual (BAU) matters, incidents, patching, and various projects.Key Responsibilities: Oversee daytoday operations of...

Requirements:Minimum 1 years' experience in a BANKING customer service environment (mandatory)Strong banking knowledge is an added advantageMUST BE Fluency in English and Mandarin languages (Spoken & Written) (mandatory)Exceptional customer service, active listening, strong verbal and written communication skills along, professional phone voiceJob...

Providing accurate information and resolving customer issues related to digital banking products and services. Maintaining a high level of product knowledge to effectively support customer need Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. To meet the Key Performance Indicator (KPI) monthly....

If you are looking to excel and make a difference, take a closer look at usThe Personal Financial Services Business Operation Executive's key responsibility is to support the HQ Sales team's processes and operational needs and to ensure compliance with guidelines & regulations. This includes placing controls in place for the processes as identified through...

_Job Summary:_- _Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needs.Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.To meet the Key Performance Indicator (KPI)...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,800 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 1 month providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days)Working Hours:...

__ Attending to inbound calls only and assisting customer's inquiries pertaining to credit cards No Sales and outbound calls are required. Adhoc assignments or tasks assigned by Supervisor.- Job Requirement:_- _SPM_ with 2yrs experience ,_ Diploma, Degree_ Good English communication and written skills. Must be able to work on rotational shifts_(NO OVERNIGHT...

If you are looking to excel and make a difference, take a closer look at usCQM Oversee and manage CQM team to meet its set objectives and targets Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement.BUCR Provide support in coordinating and monitoring initiatives taken in ensuring regulatory compliance activities Providing...

If you are looking to excel and make a difference, take a closer look at usJob Responsibilities: To handle the monthly vintage, ad hoc instruction & deceased caveat for all products and to review prior to instruction to legal firms. To prepare the statement of account for team leader's review and esign To manage solicitors and update the Solicitors...

If you are looking to excel and make a difference, take a closer look at usJob Responsibilities: To coordinate within the department for risk, compliance controls and audit matter affecting departments To develop and provide guidance to all Consumer Collections Units in completing selfassessment To implement a plan for checking and/or perform onsite audit on...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

EMCO Execuitve is growing into the leading recruitment consultancy in this region specializing in middle management, senior recruitment and executive level placements. We endeavour to satisfy our client's complete requirements by developing and customizing our services to enable an accurate fit within the specific need, each time. We offer talent management...

Responsible for the overall quality of the Change Management process and accountable for day to day operation and maintenance of IT Change Management processes, standards, methods and tools in support of IT and Business Unit strategies. Responsible to ensure that changes are efficiently and effectively recorded, evaluated, authorized, prioritized, planned,...

Job Summary: Providing accurate information and resolving customer issues related to digital banking products and services. Maintaining a high level of product knowledge to effectively support customer need Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. To meet the Key Performance Indicator (KPI) monthly....

If you are looking to excel and make a difference, take a closer look at usFunctional (job responsibilities) Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills. Generate additional leads through referrals for acquiring New-ToBank customers. Cross sell and up sell to...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task.To arrange with trucking department for collection/deliveries of Export/Import shipments.To...

If you are looking to excel and make a difference, take a closer look at usOverview Responsible for the overall quality of the Change Management process and accountable for daytoday operation and maintenance of IT Change Management processes, standards, methods, and tools in support of IT and Business Unit strategies. Overall Responsibilities Responsible to...