Operation Manager

2 weeks ago


Subang Jaya, Selangor, Malaysia HS FOODOZER SDN BHD Full time
Lead service crews to meet the company's monthly sales objectives.

  • Oversee recruitment efforts for hiring service crew members and manage staffing levels at the outlets.
  • Oversee and manage all aspects of branch operations, and executing day to day Operational activities.
  • Monitoring the performance of staff from time to time.
  • Oversee and optimize the supply chain process, including procurement, inventory management, and logistics. p
  • Develop and deliver training programs to empower service crews to effectively manage their daily tasks and outlet operations independently.
  • Monitor and analyse labour and inventory expenses, preparing and submitting reports to ensure adherence to budgets while enhancing quality standards.
  • Regularly inspect outlet assets, including facilities and equipment, to uphold quality standards.
  • Offer solutions to address outlet issues and handle customer complaints effectively.
  • Provide guidance and disciplinary action when necessary for service crew members.
  • Forecast, plan, source, and procure food and beverage supplies for the kitchen and stocking purposes.
-
Requirements_

  • Possess Certificate/Diploma/Degree in F&B Services Management or equivalent.
  • Has 10 years of working experience preferably in managing F&B outlets & similar role in hospitality environment.
  • Excellent communication, interpersonal and leadership skills, and be extremely customer focused.
  • Critical thinker and problemsolving skills.
  • Basic Knowledge in computer.
  • Confident, proactive, and able to work under pressure and meet tight deadlines.
  • Willing to travel outstations and very committed to work.
  • Honest, problem solver and has good communication skills
  • Must also possess managerial skills.

Job Types:
Full-time, Permanent

Pay:
RM3, RM4,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • F&B: 10 years (preferred)
  • Management: 1 year (preferred)

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