Support - Merchant (Contract Basis)

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Krava Studio Enterprise Full time

Company Overview:

Job Descriptions:

  • Prescreen merchant's business documentation to verify that they are genuine and compliant.
  • To perform manual update of shareholder and owner in the admin portal and name screening through AML/TF Portal.
  • Adhere to the department's SOP, company policy, and regulatory requirements.
  • Generate reports, store completed work in designated locations, and perform backup operations.
  • Comply with data integrity and security policies.
  • Accurately updating and maintaining internal records and systems.
  • Work closely with the business owner to provide recommendations for backend tools that improve the merchant experience.
Job Requirements

  • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, and problem solving.
  • Punctual, regular, and consistent attendance.
  • Detailoriented and with the ability to work under pressure and overtime.
  • Ability to multitask and often meet tight deadlines and SLA.
  • Able to work effectively both as part of a team or as an individual.
  • Able to work in contract basis

Job Types:
Full-time, Contract

Pay:
RM2, RM2,800.00 per month

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)


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