Manager, Merchant Channel Management

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
Manager, Merchant Channel Management

If you are looking to excel and make a difference, take a closer look at us...

Functional (job responsibilities)

  • Develop and implement tactical incentive campaigns to internal sales channel
  • Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns.
  • Work closely with relevant stakeholders across departments to create merchant business opportunity.
  • To ensure KRAs are met for each channel which include sales, new merchant acquired, terminal target, MDR, revenue
  • Provide support to branches for merchant business related enquiries.
  • To joint meeting with internal sales team for key potential merchants.
  • Participate in strong teamwork and working relationship with team members at all times.
  • To comply with all relevant guidelines and statutory requirement.

Managerial (team/group responsibilities)

  • To partner with internal sales team to ensure KRAs are met.
  • To provide training, coaching, development and motivation to the internal sales team.
  • Guide junior staff to develop operational excellence

Organizational (organizational responsibilities)

  • To uphold bank statutory requirement and safeguard bank interest at all times.
Job Requirements

  • A recognized Diploma/Degree/Master in any business related studies.
  • Minimum 35 years of relevant working experience, preferably leader role in merchant acquiring business.
  • Communication & presentation skills. Leadership skills.
  • Passionate, energetic and able to work under pressure.
About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.

Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

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