End User Devices Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Esync software services Sdn Bhd Full time

Open for local Malaysian and expats residing in Malaysia

Microsoft Intune Management

  • Policy Deployment & Configuration Windows device management, deploying and finetuning policies across diverse devices to ensure smooth onboarding and consistent updates through Intune MDM Policies, SCCM Configurations and Active Directory Group Policies.
  • Compliance & Security Enforcement Maintain security and compliancy through policies, restrictions, and conditional access.

Windows Autopilot Administration:

  • Profile Development Craft and refine deployment profiles to streamline the setup and configuration of new devices.
  • Device Lifecycle Management Orchestrate the entire device lifecycle, from model selection to devices reaching endoflife.
  • Provisioning & Troubleshooting Address any provisioning challenges with expertise, diagnosing and resolving issues

Microsoft SCCM

  • Create and Deploy Applications using Powershell Scripts
  • Troubleshooting of Clients Devices (Agent, Application deployment, settings, etc)
  • Knowledge/skills in Co-Management are a asset.

Operating System

  • Troubleshooting complex problems on Microsoft Windows and Apple iOS
  • Serve as point of Escalation (L3)

Deliverables

1. Microsoft Intune

  • Implementation of a single MDM solution based on Microsoft Intune migrating from hybrid SCCM environments.
  • Serve as a team technical lead, resolving complex issues, ensuring quality, handling escalations, submitting knowledge base articles, and training a team of engineers.

2. Windows Autopilot Administration

  • Design, configure and manage Autopilot profiles, Implementation, and optimisation.
  • Conduct pilot deployments, monitoring rollout progress, and resolve any issues related to Autopilot provisioning.
  • Focused on creating a smooth outofbox experience for end users by customising Autopilot profiles, preloading apps, and configuring settings.
  • Ensure compliance with organisational security policies during Autopilot deployments, including conditional access and encryption settings.
  • Create comprehensive documentation for Autopilot processes and provided training to IT teams and end users.
  • Customising Autopilot profiles and automating deployment tasks via PowerShell scripting.
  • Work closely with crossfunctional teams, including IT support, security, and enduser teams, to align Autopilot strategies with business goals.
  • Communicate Autopilot updates, best practices, and industry trends to enhance deployment efficiency and user satisfaction

Pay:
RM12, RM16,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Early shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay

Experience:

Microsoft Intune Management: 5 years (preferred)

  • Microsoft

SCCM:
5 years (preferred)

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