Inbound Manager Latin Market

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Asian Trails (M) Sdn Bhd Full time

Purpose of the role

Overall responsibilities

  • Responsible for new and existing business development strategies and planning for Italian, Spanish and Latin markets;
  • Liaising with customers to understand the requirement and anticipate on this in collaboration with all relevant departments;
  • Working with different departments in Malaysia and Singapore and their respective managers to focus on sales, product development, operations, quality control measures and customer relations;
  • Responsible for all programs, itineraries, quotations, accounting matters as well as product development for the departments;
  • Working in alignment with the company's SOP and corporate guidelines in the daily operation;
  • Regular communication with new and existing account in the markets in working towards a mutually sustainable growth;
  • Ongoing product development, pricing and itinerary developments for new and existing customers, based on trends and demands from the markets;
  • Design and host/coordinate on inspection trips for agent familiarization trips leading to new business and where needed, meeting customers in Malaysia and Singapore;
  • Provide training for the respective employees;
  • Directly report to the General Manager.

Qualifications

  • Bachelor Degree/higher education in the hospitality and tourism industry;
  • Minimum 810 years experiences in a travel & tourism company;
  • Minimum 35 years experiences in managerial level;
  • Proven track record of individual or group handling capabilities;
  • Having a capability in developing standard, quality management, coordination and coaching techniques;
  • Good command of English
- both verbally and in writing - is essential;

  • Knowledge of Malaysia, Singapore and other destinations is an advantage;
  • Experience with Destination Management software is an advantage;

Salary:
RM5, RM6,500.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus


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