![Guitarlicious](https://media.trabajo.org/img/noimg.jpg)
Music Retail Sales and Online Customer Service
1 week ago
Responsibilities
In-Store Sales
Customer Assistance
- Greet customers and offer assistance with product selection.
- Answer customer inquiries regarding product features, prices, and usage.
Product Knowledge
- Maintain a thorough understanding of the products offered, including musical instruments, accessories, and sheet music.
- Stay updated on new arrivals and bestselling items.
Customer Relationships
- Build and maintain strong relationships with customers to encourage repeat business.
- Collect customer feedback to improve service and product offerings.
Online Customer Service
Customer Inquiries
- Respond to customer inquiries via social media, and live chat promptly and professionally.
- Provide detailed product information, troubleshoot issues, and guide customers through the purchasing process.
Order Processing
- Assisting in manage online orders, ensuring accurate and timely processing.
Problem Resolution
- Address and resolve customer complaints and issues, providing appropriate solutions and alternatives.
- Follow up to ensure resolution and customer satisfaction.
Collaboration
- Work closely with other team members to ensure smooth store operations and cohesive customer service.
- Communicate effectively with the management team regarding customer needs and store performance.
Professional Development
- Participate in training sessions to enhance product knowledge and customer service skills.
- Stay informed about industry trends and best practices in retail and online customer service.
Merchandising
- Assist with instore merchandising and promotional displays.
- Ensure the store is clean, organized, and visually appealing.
Reporting
- Provide regular reports on sales performance, customer interactions, and inventory status.
- Help identify trends and opportunities for sales growth and improved customer service.
Skills and Qualifications
Customer Service Skills
- Strong interpersonal skills with a friendly and approachable demeanor.
- Excellent communication skills, both written and verbal.
Sales Skills
- Proven ability to meet or exceed sales targets.
- Persuasive selling techniques and a customerfocused attitude.
Technical Proficiency
- Basic understanding of ecommerce and online retail operations.
Product Knowledge
- Passion for music and knowledge of musical instruments and accessories.
- Willingness to learn and stay updated on product information.
Problem-Solving Skills
- Ability to handle customer complaints and provide effective solutions.
- Strong organizational and multitasking abilities.
Flexibility
- Ability to work flexible hours, including weekends and holidays.
- Adaptability to work in both instore and online environments.
Job Types:
Full-time, Permanent, Fresh graduate
Pay:
RM2, RM2,500.00 per month
Benefits:
- Free parking
- Professional development
Schedule:
- Afternoon shift
- Evening shift
- Fixed shift
- Holidays
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)
Experience:
People Management: 1 year (required)
- Retail: 1 year (required)
Language:
- English (preferred)
- Mandarin (preferred)
-
Music Instrument Retail Shop Salesman
1 week ago
Subang Jaya, Selangor, Malaysia Guitarlicious Full timeAs a music instrument retail shop salesman, your primary responsibility is to assist customers in purchasing musical instruments and equipment. You will also be responsible for maintaining a clean and organized store environment.Key Responsibilities: Greeting customers and determining their needs Providing product information and recommendations...
-
Music Instrument Retail Shop Salesman
1 week ago
Subang Jaya, Selangor, Malaysia Guitarlicious Full timeAs a music instrument retail shop salesman, your primary responsibility is to assist customers in purchasing musical instruments and equipment. You will also be responsible for maintaining a clean and organized store environment.Key Responsibilities: Greeting customers and determining their needs Providing product information and recommendations...
-
Cantonese Customer Service
1 week ago
Subang Jaya, Selangor, Malaysia Customer Service Centre Full timeJob Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...
-
Music Profiler
1 week ago
Subang Jaya, Selangor, Malaysia SynerG Consultants Sdn Bhd Full timeWe are a Branding company with over 25 years of experience in developing brand identities for companies. We service local and international brands in Malaysia and abroad. From airports, hospitality and retail chains to shopping malls, our work represents a diverse range of clients.We are looking for a highly creative and motivated individual to take on a key...
-
Drum and Musical Instrument Sales Advisor
1 week ago
Subang Jaya, Selangor, Malaysia Guitarlicious Full timeResponsibilitiesSales and Customer AssistanceCustomer Engagement Greet customers warmly and assist them in finding the right instruments and accessories. Provide expert advice on drums and other musical instruments, explaining features, benefits, and options.Product Demonstrations Demonstrate the use and sound of various instruments, particularly drums, to...
-
Customer Service Officer
1 week ago
Subang Jaya, Selangor, Malaysia Wagner Piano Sdn Bhd Full timeWAGNER PIANO SDN BHD is an established and reputable piano retailer and wholesaler in Malaysia with 2 retail music stores in Kuala Lumpur and Petaling Jaya, representing world renowned brand names such as Wagner, Hailun, Petrof, QRS Music, Casio and many more.STPM / A Level or Equivalent
-
Retail Sales Manager
1 week ago
Subang Jaya, Selangor, Malaysia Recruit Express Service Sdn Bhd Full timeResponsibilities Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. Maintains the stability and reputation of the store by complying with legal requirements....
-
Accounting manager
18 hours ago
Subang Jaya, Selangor, Malaysia Warner Music Group Full timeAt Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter.We are guided by four core principles that underpin everything we do across all our diverse businesses:...
-
Business Development
1 week ago
Subang Jaya, Selangor, Malaysia Diverge Retail Sdn Bhd Full timeHello We are Diverge Retail Sdn Bhd, a company in the business of Retail Solution industry. Our company specializes in Retail Ambience and Retail Event Management, where we provide music to retailers and manage events ranging from small to big projects. We have contracted more than 2,000 retail outlets nationwide and event projects lined up. Thus, our team...
-
Elementary School Music Teacher
1 week ago
Subang Jaya, Selangor, Malaysia St. Joseph's Institution International (SJII) Malaysia Full timeSt Joseph's Institution International School Malaysia (SJIIM) is a Lasallian International School (3 to 18 years). We teach the UK National Curriculum, with the exception of Singapore Maths. The International Primary Curriculum (IPC) is used as a vehicle for teaching cross-curricular units. The school has an emphasis upon research-based teaching pedagogy and...
-
Web Merchandiser, Ikea Malaysia
1 week ago
Subang Jaya, Selangor, Malaysia Ikano-Retail Full timeCompany DescriptionIKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Malaysia creates a better everyday life by offering a wide range of well-designed,...
-
Retail Sales Operation Assistant Manager
1 week ago
Subang Jaya, Selangor, Malaysia Service Desk Sdn Bhd Full time1.Responsible for seeing to the efficiency and daily operation of the retail shops (a minimum of 4 retail outlets) namely:1.1 Overall merchandising (the retail (outlet) team will do the merchandising)1.2 Inventory management (internal system available to monitor)1.2.1 Ensure the stores keep healthy inventory without overstocking.1.2.2 Ensure retail outlets...
-
Business Development
1 week ago
Subang Jaya, Selangor, Malaysia Diverge Retail Sdn Bhd Full timeHello We are Diverge Retail Sdn Bhd, a company in the business of Retail Solution industry. Our company specializes in Retail Ambience and Retail Event Management, where we provide music to retailers and manage events ranging from small to big projects. We have contracted more than 2,000 retail outlets nationwide and event projects lined up. Thus, our team...
-
Sales Executive
1 week ago
Subang Jaya, Selangor, Malaysia Diverge Retail Sdn Bhd Full timeJob Qualification:Proven working experience as Business Development, Sales Executive or relevant roleProven sales track recordExperience in customer support is a bonusMarket knowledgeCommunication and negotiation skillsAbility to build rapportTime management and planning skills Description:Developing a business development strategy focused on financial...
-
Admin Assistant Music Academy in Nu Empire
1 week ago
Subang Jaya, Selangor, Malaysia Beethoven Music World under Aqua space consulting Sdn bnd Full timeAdmin Assistant for Music School in Empire Shopping Gallery (NU Empire)Beethoven Music World, 2nd Floor SPM level/Diploma level are welcome Fresh graduate that willing to learn Working in Shopping Mall (Open 10 am 8 pm daily) Compulsory to work on Friday, Saturday and Sunday The working shift (10:00 am 6:00 pm) (12:00 pm 8:00 pm) 6 days working, OFF day...
-
Retail Sales
1 week ago
Subang Jaya, Selangor, Malaysia ZARA DIVERSIFIED SDN BHD Full timeRetail Sales Retail Product Specialist duties and responsibilities: A Retail Sales Retail Product Specialist is responsible for handling various sales activities in a retail store, including facilitating purchases and providing customer service.The specific duties and responsibilities of a Retail Product Specialist include the following:Greeting customers...
-
HR Services Specialist, Ikano Retail
1 week ago
Subang Jaya, Selangor, Malaysia Ikano-Retail Full timeCompany DescriptionIKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Malaysia creates a better everyday life by offering a wide range of well-designed,...
-
Elementary School Music Teacher
1 week ago
Subang Jaya, Selangor, Malaysia St. Joseph's Institution International School Malaysia Full timeSt. Joseph's Institution International School MalaysiaPetaling Jaya, Selangor Darul Ehsan New Salary: Highly Competitive Job type: Full Time, Fixed Term 24 December 2023Job overview:St Joseph's Institution International School Malaysia (SJIIM) is a Lasallian International School (3 to 18 years). We teach the UK National Curriculum, with the exception of...
-
Retail & Marketing Assistant
1 week ago
Subang Jaya, Selangor, Malaysia ELEKTRIFY SDN. BHD Full timeResponsibilities: Customer Service Excellence: Greet and assist customers in a friendly and professional manner. Respond to customer inquiries and provide product information.2.Merchandising and Store Support: Assist in merchandise display and visual presentation to optimize sales. Monitor inventory levels and restock shelves as needed. Collaborate with the...
-
Sales Manager, Ikea Damansara
1 week ago
Subang Jaya, Selangor, Malaysia Ikano-Retail Full timeCompany DescriptionIKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Malaysia creates a better everyday life by offering a wide range of well-designed,...