Freight Forwarding Customer Service Executive

Responsibilities: Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, airlines and coloaders. Organize workflow to meet the time frame...

Responsible: Ensure quotations are valid and uptodate and understand the service requirements from the customers. Verification of the completeness and accuracy of all forwarding documents. Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. Responsible for liaison...

Keep the pulse of customer satisfaction Respond to customer's inquiries in a timely manner. Take the lead as a first PIC for customers Work with internal and external customers to create an exceptional customer service- experience Manage account/customer expectations Work with internal and external customers for Corrective and Preventative Actions Help craft...

Recruiter Toll Global Forwarding (Malaysia) Sdn Bhd About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000...

Job Responsibilities: Execute the global and/or local ocean freight products and trades lanes/networks and procurement strategy on FCL and LCL products. Ensure consistent achievement of operational standards to meet customers' requirements. Manage productivity and profitability the day-to-day operations, quality of the services as well as development of...

Job Responsibilities: Execute the global and/or local ocean freight products and trades lanes/networks and procurement strategy on FCL and LCL products. Ensure consistent achievement of operational standards to meet customers' requirements. Manage productivity and profitability the day-to-day operations, quality of the services as well as development of...

Job Responsibilities: Execute the global and/or local ocean freight products and trades lanes/networks and procurement strategy on FCL and LCL products. Ensure consistent achievement of operational standards to meet customers' requirements. Manage productivity and profitability the day-to-day operations, quality of the services as well as development of...

POSITION:TELESALE OUTBOUND CALL CUSTOMER SERVICESWork Location : Komtar, PenangWorking Days : 5 days per weekWorking Hours: Mon - Fri /9am - 6.00pmSaturday :9am - 2pm (5hours)(Immunity to skip working if achieved weekly target)Working time during Training- Mon Fri / 8.30am 5.30pmIntake : ImmediatelyRange Salary : RM1,700 - RM 2,200Requirement: Minimum SPM...

Position:Customer Service OfficerJob Description:What You'll Be DoingOrder ManagementSO EntrySO MaintenanceShipment ReleaseInventory ManagementEnsure on time deliveryProcess RMA (Customer returns)Work closely internally with Field Sales and Inside Sales on Pre-Order & Order EntryWhat We Are Looking ForDiploma or Degree in any fields.At least 1-2 years of...

Position:Customer Service OfficerJob Description:What You'll Be DoingOrder ManagementSO EntrySO MaintenanceShipment ReleaseInventory ManagementEnsure on time deliveryProcess RMA (Customer returns)Work closely internally with Field Sales and Inside Sales on Pre-Order & Order EntryWhat We Are Looking ForDiploma or Degree in any fields.At least 1-2 years of...

The company was founded in 2016 by a group of team of passionate individual whom believe that open communication with good understanding can help their clients becomes successful; in return building a strong business partnership. It's coherent believe that their business partners, should be more likely family than a business transaction. We believe that a...

Duties & Responsibilities Write or revise standard operating procedures for logistics processes. Identify opportunities for inventory reductions and inventory optimization through the analysis of part usage and back order trends. Monitor industry standards, trends, or practices to identify developments in logistics planning or execution. Enter...

About the company:Our client is a major industry player in the logistics and freight forwarding industry, with a firm foothold in the Asia Pacific region and positioned to bring it's services to a global level.Responsibilities: Identifying new business opportunities and developing existing and new business accounts. Present and maintain an active listing of...

Key responsibilitiesReceiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer.Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency. Verifying the customer requirements and interacting with outside...

Key responsibilitiesReceiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer.Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency. Verifying the customer requirements and interacting with outside...

Responsibilities Develop Sales strategies, KPIs & sales activities. Increase client and bring in sales / business in terms of volume, revenue & GP. Build a good understanding and relationship with key targeted customers and the assigned portfolio. Overall responsible for Sales Department developments. Lead and manage department staff by providing tasks,...

Responsibilities: Create value propositions to assist with customers challenges and drive opportunities. Review targets and goal setting for AirFreight department, monthly and quarterly performance. Support sales by providing competitive rates for new customers. Neutral working relationship with key overseas company collegues business partnersRequirements:...

Location: Penang Specialisation: Engineering & Manufacturing Salary:MYR 48, ,000 (Annual)Reference: PR/ Contact details: Rita Boon Job published:April 11, :32Customer Service Executive (Outdoor) A leading global company of innovative semiconductor production equipment is looking for outgoing and engaging talent to be part of their expanding team in...

Overview: A Shipping Executive is responsible for coordinating and managing the shipping process to ensure the timely and efficient delivery of goods. This role involves working closely with carriers, preparing shipping documentation, and overseeing logistics to meet customer requirements.Duties & key Responsibilities: Coordinate and manage the endtoend...

Role:Customer Service Executive -ChatTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service- Job Details Company: Top BPO in Malaysia Title : Customer Support Specialist (MOS) Bahasa Indonesian + English Speaking Location: Livingston, George Town, Penang...