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Ocean export manager

3 months ago

George Town, Penang, Malaysia Jac Recruitment Full time

Job Responsibilities:

Execute the global and/or local ocean freight products and trades lanes/networks and procurement strategy on FCL and LCL products.

Ensure consistent achievement of operational standards to meet customers' requirements. Manage productivity and profitability the day-to-day operations, quality of the services as well as development of skills manpower.

Maintaining good customer relationships is vital to the function of the Export department and so monitoring customer feedback is essential to maintain high levels of customer service.

Provide support to all vendors, suppliers, agents, and government agencies to facilitate the export department objectives while ensuring accurate accounting functions relating to the billing, distribution, and collection of funds.

Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved). Overseeing Ocean Export team and determine the training/development needed for the team.

Job Requirements:
At least a degree, preferable major in Logistics and/or Supply Chain Management. At least 5-8 years of working experience in Logistics/Freight Forwarding is preferred. Well versed experience in handling LCL, FCL, Transshipment and Nomination shipments. Good exposure in international market segments especially USA trade lanes.