![Talreso Consultancy and Advisory Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service
2 weeks ago
INTAKE DATE:
June 3, 2024
LOCATION:
KL Sentral
JOB SCOPE:
1. Customer Relationship Management (CRM):
- Serve as the primary contact for B2B clients, handling inquiries and resolving issues.
- Ensure topnotch service and maintain strong, lasting client relationships.
- Collaborate with crossfunctional teams to enhance processes and customer experience.
2.
B2B Sales:
- Identify and pursue new business opportunities through market research and networking.
- Develop and implement strategic sales plans to meet or exceed sales targets.
- Conduct product demonstrations and presentations to potential clients.
3.
Digital Marketing:
- Create engaging content such as blog posts, whitepapers, case studies, and multimedia to attract B2B prospects.
- Monitor KPIs and analyze campaign data to refine marketing efforts and increase lead generation.
REQUIREMENTS:
-
Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- At least
6 months of proven experience in customer service, B2B sales, and digital marketing roles. - Proven success in meeting sales targets and driving revenue growth.
WORKING HOURS:
- 24/7 Rotational shifts (Monday-Sunday)
- 9 hours working a day (inclusive 1 hour a break)
- 5 working days + 2 days off (depending on shifts)
JOB TYPE:
Permanent Role
Job Types:
Full-time, Permanent
Pay:
RM4,800.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Are you able to work on rotational shift?
- What is your expected salary?
- Are you able to join immediately?
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