Customer Service Associate-japanese Speaker

2 weeks ago


Remote, Malaysia growthfn Full time

Responsibilities:

  • Provide excellent customer service to Japanesespeaking customers
  • Assist customers with product inquiries, order status, and issue resolution
  • Coordinate with other departments to resolve customer issues promptly
  • Keep accurate records of customer interactions and transactions
  • Stay uptodate with product knowledge and company policies

Qualifications:

  • Fluent in Japanese and English (spoken and written)
  • Proven customer service experience
  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities
  • Ability to multitask and prioritize in a fastpaced environment
  • Knowledge of [industry or specific products] is a plus

Benefits:

  • Competitive salary
  • Health insurance
  • Paid time off
  • Training and development opportunities
  • Friendly work environment

Job Types:
Full-time, Permanent

Pay:
RM1, RM8,721.56 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Performance bonus

Education:

  • Bachelor's (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Japanese (preferred)


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