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Customer Service Associate-japanese Speaker
4 weeks ago
**Responsibilities**:
- Provide excellent customer service to Japanese-speaking customers
- Assist customers with product inquiries, order status, and issue resolution
- Coordinate with other departments to resolve customer issues promptly
- Keep accurate records of customer interactions and transactions
- Stay up-to-date with product knowledge and company policies
**Qualifications**:
- Fluent in Japanese and English (spoken and written)
- Proven customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of [industry or specific products] is a plus
**Benefits**:
- Competitive salary
- Health insurance
- Paid time off
- Training and development opportunities
- Friendly work environment
**Job Types**: Full-time, Permanent
Pay: RM1,354.12 - RM8,721.56 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Japanese (preferred)
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