Customer Service
5 months ago
Job Responsibilities:
- Facilitate communication between Cantonese Limited English Proficient (LEP) and English Speaker.
** **Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
- Be always prepared to take notes during a call.
- Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
- Rendering all messages accurately and completely, without adding, omitting, or substituting.
Job Requirements:
- Fluent in English (C1 or C2) and native in target language "Cantonese".
- Good knowledge of medical terminology is a plus.
- Awareness in legal terminology is a plus.
- High school diploma in your native language.
**Salary**: RM2,800.00 - RM3,000.00 per month
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Cantonese (preferred)
- English (preferred)
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