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Junior Customer Service Mandarin
2 weeks ago
**Customer Service Executive Mandarin Speaking**
**Fully Work from Home (Preferably Chinese)**
- **Key Responsibilities**:_
1. Response & follow up to customer.
2. Provide products information to customer.
3. Gather customer feedback & provide suggestions on improving customer service process & experience to superior.
4.Maintain positive, responsible, empathetic and professional attitude to manage customer satisfaction.
- **Requirements**:_
1. No gender restrictions, preferably 21-28 years old.
2.SPM level & above, trilingual in English, Chinese & Malay (verbal, written & read).
3.Minimun 1 year working experiences in any customer service role.
4.Basic computer skill: Gsuite. Microsoft.
5.High stress tolerance & problem-solving skill.
6.Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work.
**Salary**: RM2,800.00 - RM3,000.00 per month
Schedule:
- Day shift
- Night shift
Application Question(s):
- Do you have Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work ?
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Chinese (required)
- Mandarin (required)
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