Customer Service Mandarin Speaker

1 week ago


Remote, Malaysia Trinity Workforce Solution Full time

**Customer Service Executive Mandarin**

**Fully Work from Home (Preferably Chinese)**
- **Key Responsibilities**:_

1. Response & follow up to customer.

2. Provide products information to customer.

3. Gather customer feedback & provide suggestions on improving customer service process & experience to superior.

4.Maintain positive, responsible, empathetic and professional attitude to manage customer satisfaction.
- **Requirements**:_

1. No gender restrictions, preferably 21-28 years old.

2.SPM level & above, trilingual in English, Chinese & Malay (verbal, written & read).

3.Minimun 1 year working experiences in any customer service role.

4.Basic computer skill: Gsuite. Microsoft.

5.High stress tolerance & problem-solving skill.

6.Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,200.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Application Question(s):

- Able to read & write Mandarin?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (required)

Ability to Commute:

- Work from Home (required)


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