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Area Manager

3 months ago

Shah Alam, Selangor, Malaysia Big Bad Wolf Books Sdn Bhd Full time

Job Descriptions:

  • Oversee the operational aspects of retail stores in the assigned area.
  • Implement and maintain operational policies and procedures to ensure efficiency and effectiveness
  • Develop plans with head of retail to achieve and exceed sales targets
  • Analyse sales data and trends to identify opportunities for growth and improvement
  • Collaborate with store managers to drive sales initiatives and promotional activities
- the marketing team to develop a marketing store strategy

  • Executing sales promotions and promoting good customer service. Formulate effective & efficient sales campaigns
  • Manage store display merchandising and inventory replenishment and keep track of inventory losses.
  • Recruit, train and develop a high performing team of store managers and retail staff
  • Provide leadership and guidance to ensure a positive and productive workplace
  • Responsible to customer complaints and concerns.
  • Create a customercentric culture among store teams
  • Developing and arranging promotional material and instore displays.
  • Implement initiatives to enhance customer satisfaction and loyalty

Job Requirements:

  • Bachelor's Degree specializing in Business Administration, Retail Management, Marketing or a related field.
  • 58 Years of relevant experience in similar industry, with a successful track record of achieving sales targets
  • Good team management skills
  • Knowledge of retail industry trends and best practices
  • Good communication and problemsolving skills

Benefits:

  • Free parking
  • Gym membership

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)

Experience:

- similar industry: 5 years (required)