Telemarketing Sales Representative

1 week ago


Kota Damansara, Malaysia Black Card Platform Sdn Bhd Full time

Job Title:
Telemarketing Sales Representative

Location:
Kota Damansara, Petaling Jaya

Job Type:
Full-time

Salary:
Basic Salary, with commission and bonus opportunities

Responsibilities:

  • Collaborate with team members on the call floor to achieve sales and performance targets.
  • Maintain meticulous records of outbound and inbound calls, as well as followup details and outcomes.
  • Meet or surpass weekly and monthly sales projections.
  • Address and resolve customer complaints or inquiries regarding products, adhering to company policies.
  • Accurately document customer information, including contact details and order specifics.
  • Engage customers in persuasive dialogue, highlighting product value and suitability to their needs.
  • Pose relevant questions to grasp customer requirements and recommend optimal products or services.
  • Adhere to prepared sales scripts, providing accurate information on product pricing, features, and benefits.

Required Skills and Qualifications:

  • High school diploma or equivalent.
  • 01 year of experience in telemarketing, sales, or customer service.
  • Exceptional verbal communication skills and a confident phone manner, adept at conveying product attributes persuasively.
  • Proficiency in English, Mandarin, and Malay languages.
  • Strong persuasive and negotiation skills to influence purchasing decisions.
  • Customercentric approach with the ability to comprehend and address customer needs.
  • Resilience and persistence to handle rejection and maintain motivation in a salesoriented environment.
  • Organizational skills to manage customer data and followup tasks.
  • Basic computer literacy.
  • Professionalism, integrity, and a positive demeanor in all customer interactions.

Job Types:
Full-time, Fresh graduate

Pay:
RM2, RM2,500.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Signing bonus

Education:

  • STM/STPM (preferred)

Language:

  • Mandarin (preferred)
  • English (preferred)


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