Customer Care Officer Internet Provider @ Glenmarie

2 weeks ago


Shah Alam, Selangor, Malaysia Timesconsult Full time
Deliver technical support using documents procedures and available tools

  • Identify customers' issues in time and resolve rapidly to ensure their satisfaction

Requirements:

  • Bachelor Degree or at least a Diploma with relevant working experience
  • Willing to work on a 24/7 Shift
  • Familiar with telephonic decorum of customer care etiquette
  • Possess good communication skills (verbal and written English)
  • Possess own transportation
  • Able to start immediately

Job Types:
Full-time, Contract

Contract length: 12 months

Salary:
RM2, RM4,000.00 per month

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (required)


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