Customer Care Consultant

2 weeks ago


Shah Alam, Selangor, Malaysia Intelek Talent Solutions Sdn Bhd Full time

Position:
Customer Care Consultant


Location:
Subang Hi-Tech, Shah Alam, Selangor


Working Hours/Days:
Rotating shift (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) / 5 days & 2 days off (including weekends & Public Holidays)


Employment Type: 1-year Contract (renewable based on performance)

Salary:

  • Basic Salary: RM 1,800
  • RM 2,000
  • Shift &

Transport Allowance:
RM 500 (Depending on working schedule)

  • Monthly Performance Incentives: RM 1,250
  • Overtime

Benefits:

  • Medical Insurance
  • Free Staff Line Number
  • Internet package
  • Staff Parking Space (Free Parking space)
  • EPF, Socso & EIS

Job Descriptions:

  • Responsible to handle inbound call and assist on customers' inquiries pertaining to the company telecommunication products and services.
  • Responsible for keeping abreast of the product knowledge, marketing campaigns, systems, processes and technology content displays.

Job Requirements:

  • SPM/Diploma/Degree in Customer Service or any equivalent.
-
Minimum 1 year of working experience in service industry preferably in call centre
:

-
Excellent command of English and Bahasa Malaysia for both spoken and written
:

  • Pleasant personality and excellent interpersonal skills.
-
MUST be able to work on shift, weekends and public holidays
:

  • Able to start immediately with short notice is an added advantage.
  • Fresh Graduates Degree are encouraged to apply.
-
MUST be willing to work in Shah Alam and possess own transport
:

  • Applicant(s) must be fully vaccinated for Covid19.

Tag:
nfh/plp/


Job Type:

Contract

Contract length: 12 months

Salary:

RM1, RM2,300.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Overtime
pay

  • Performance bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you a Malaysian citizen?
  • If hired/shortlisted, are you able to start work on 26th Dec 2023?

Experience:

Call Center: 1 year (required)

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