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Customer Care Consultant
2 weeks ago
Position:
Customer Care Consultant
Location:
Subang Hi-Tech, Shah Alam, Selangor
Working Hours/Days:
Rotating shift (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) / 5 days & 2 days off (including weekends & Public Holidays)
Employment Type: 1-year Contract (renewable based on performance)
Salary:
- Basic Salary: RM 1,800
- RM 2,000
- Shift &
Transport Allowance:
RM 500 (Depending on working schedule)
- Monthly Performance Incentives: RM 1,250
- Overtime
Benefits:
- Medical Insurance
- Free Staff Line Number
- Internet package
- Staff Parking Space (Free Parking space)
- EPF, Socso & EIS
Job Descriptions:
- Responsible to handle inbound call and assist on customers' inquiries pertaining to the company telecommunication products and services.
- Responsible for keeping abreast of the product knowledge, marketing campaigns, systems, processes and technology content displays.
Job Requirements:
- SPM/Diploma/Degree in Customer Service or any equivalent.
Minimum 1 year of working experience in service industry preferably in call centre
:
-
Excellent command of English and Bahasa Malaysia for both spoken and written
:
- Pleasant personality and excellent interpersonal skills.
MUST be able to work on shift, weekends and public holidays
:
- Able to start immediately with short notice is an added advantage.
- Fresh Graduates Degree are encouraged to apply.
MUST be willing to work in Shah Alam and possess own transport
:
- Applicant(s) must be fully vaccinated for Covid19.
Tag:
nfh/plp/
Job Type:
Contract
Contract length: 12 months
Salary:
RM1, RM2,300.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you a Malaysian citizen?
- If hired/shortlisted, are you able to start work on 26th Dec 2023?
Experience:
Call Center: 1 year (required)
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