Customer Service Consultant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Dear Malaysians,We at Celebrity Fitness are looking to offer you the exciting opportunity to join us as a Customer Service/ Membership Consultant If you are looking for a fun filled learning experience, awesome working environment and attractive salary this is the career for youWe are currently offering immediate hiring positions therefore do not hesitate to...

Ensure that order processing is both timely and accurate. To coordinate with all parties to meet customers' delivery needs efficiently and costeffectively. To monitor material availability, production schedules, and customer order deliveries to ensure adherence to customer requirements. To collaborate closely with transporters to ensure ontime delivery to...

1) To carry on business as importer, exporter, distributor, manfacturer, wholesale and consult of cosmetic products, healthcare products and health food products. 2) General medical services. 3) General trading.Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Job description Deliver technical support using documents procedures and available tools Identify customers' issues in time and resolve rapidly to ensure their satisfactionRequirements: Bachelor Degree or at least a Diploma with relevant working experience Willing to work on a 24/7 Shift Familiar with telephonic decorum of customer care etiquette Possess...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Position: Customer Care ConsultantLocation: Subang Hi-Tech, Shah Alam, SelangorWorking Hours/Days: Rotating shift (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) / 5 days & 2 days off (including weekends & Public Holidays)Employment Type: 1-year Contract (renewable based on performance)Salary: Basic Salary: RM 1,800 RM 2,000...

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs Maintain good communication and cooperation with relevant departments To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.Job Types:...

Marketing consultants advise companies in the development of marketing strategies for specific purposes. They can advise and develop strategies for the entry of a brand in the market, for the re-launch of a product, for the introduction of a new product, or for the positioning of a commercial image. They perform previous studies of the position of the...

To handle incoming incoming calls and manage walk-in customers. Inquiries and complaints handling. Ensure customer satisfaction. Generate quotations into SAP system. Adhoc request when is necessary.Requirements: Degree / Diploma in related study field 12 years of working experience- Fresh graduate is encourage to apply Excellent communication and customer...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

1. After-Sales Service Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service followups and other related matters to increase repeat purchase rate. Responsible for achieving customer success targets set by the company. Deliver fast response and consistent service to maintain close relationships with both...

1. Provides consultancy and promote on products information, solutions, and relevant details to customers with the end result to close sales. 2. Manage enquiries either via walk in customers or phone, provide troubleshooting information, report and analyze customers' information and needs. 3. Perform any other tasks assigned by the management as and when...

Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

1. Manage and handle full spectrum of daily Customer Service dutiesResponsible of daily manpower planning & tasks assigning for the Customer Service DepartmentManage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness.Responsible of communicating with the Customers &...

Customer Service Responsibilities: Reply to customer messages through online platforms. Provide customers with a good level of service to achieve maximum customer satisfaction. Process customer orders, returns, and exchanges with attention to detail and accuracy. Handle and address customer complaints to ensure customer satisfaction. Answer customers'...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

Customer Service AdminLocation : Sek 15 Shah AlamWorking Days : 5days (Mon-Fri, 8.30am-5.30pm)Nature of Business :Established Manufacturing company in compressorSalary range -RM Responsibilities:Perform full customer service function.Attend to Pre-sales enquiry on product availability, lead time and prices.Process customer orders through MFG or Oracle...

Key Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...

Engineering assistants ensure the administration and monitoring of technical and engineering files for projects, assignments, and quality matters. They assist engineers with their experiments, participate in site visits, and administer the collection of information.We are laboratory development consultant for ISO/IEC 17025, and product approval and testing...