Theme Park Operations Manager

2 weeks ago


Teluk Bahang, Penang, Malaysia Sim Leisure Adventure Full time

Job scope

  • Oversee the quality and operational efficiency of the park's facilities and services
  • To ensure smooth daily operations within the Attractions, Ticketing, Housekeeping, Safety, Maintenance, Food & Beverage, Security as well as the Recreations department.
  • To be responsible for proper opening and closing of the park
  • To ensure that the facilities operate within the agreed schedule and that the safety and satisfaction of guests are prioritized.
  • To liaise with other departments to ensure the park operations run smoothly on schedule.
  • To monitor and develop team member performance, particularly the executive team and department manager, providing supervision and professional development
  • Ensure all duties for both park support and park operations are performed according to the SOPs established by the Management
  • Assist in recruitment and training of members of staff
  • To prioritize, communicate, assign or delegate responsibilities to direct reports to, ensure that their department operates at an efficient level, producing high quality results.
  • To control and maintain stocks and inventories, related to their department, responsibly to ensure their department can operate smoothly.
  • To properly maintain and create records and documentations with accurate and up to date information, according to company and legal standards, when required.
  • To constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed.
  • To carry out duties as tasked with a professional attitude, ensuring that Sim Leisure's service standards, objectives and code of conduct are met or exceeded at all times

Requirements:

  • 5 years of proven management experience.
  • Experienced in leisure / travel / tourism / hotel industry
  • Excellent Leadership and management skills
  • Communication skills
  • Strong cultural awareness
  • Reporting skills
  • Computer literate

Job Types:
Full-time, Permanent

Salary:
RM5, RM8,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Ipoh: Reliably commute or planning to relocate before starting work (required)

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