Online Gaming Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

The Company: Our client is a games development studio founded in Malaysia. They are a tech focused studio with both internal IP(s) and external codevelopment projects. They build games over multiple platforms, primarily focused on PC (Unreal Engine).Their flagship IP Eximius : Seize the Frontline is a full serviced multiplayer 5v5 FPS/RTS hybrid squad based...

The Company:Our client is a games development studio founded in Malaysia. They are a tech focused studio with both internal IP(s) and external co-development projects. They build games over multiple platforms, primarily focused on PC (Unreal Engine).Their flagship IP Eximius : Seize the Frontline is a full serviced multiplayer 5v5 FPS/RTS hybrid squad based...

Job Summary: As a Customer Service Executive in the gaming industry, you will be responsible for providing exceptional customer support to players, addressing their inquiries, troubleshooting issues, and ensuring a positive gaming experience. You will play a crucial role in maintaining high levels of player satisfaction and engagement.Responsibilities:-...

Music Instruments such as Drum, Guitar, Piano, KeyboardResponsibilitiesIn-Store SalesCustomer Assistance Greet customers and offer assistance with product selection. Answer customer inquiries regarding product features, prices, and usage.Product Knowledge Maintain a thorough understanding of the products offered, including musical instruments, accessories,...

Company DescriptionSports Direct Malaysia is currently looking for Customer Service Advisor to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent...

Job descriptionResponsibilities:Customer Engagement and Booking Assistance: Address customer inquiries, offer travel recommendations, and ensure a seamless booking process. In later stages, extend support to our new platform, offering a broader range of holiday activities and destinationfocused offerings across Asia. Assist customers in planning and booking...

Why PlayStation?PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and...

Providing accurate information and resolving customer issues related to digital banking products and services. Maintaining a high level of product knowledge to effectively support customer need Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. To meet the Key Performance Indicator (KPI) monthly....

_Job Summary:_- _Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needs.Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.To meet the Key Performance Indicator (KPI)...

Position Title: Customer Support — Vietnam SpeakerWorking Location: Petaling JayaTenure: 1 year contract / Renewable basisSalary: Rm 4000- RM 5500Working Hour: Rotational Shift BasisResponsibilities: Act as point of contact provide consultative support on agencies and advertisers accounts. Drive advertiser communications and technical issue resolution,...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

Basic: RM2300Incentive:RM RMAge: 18 Years - 50 Years Old.FULL TRAINING IS PROVIDEDWorking Days: Monday - Sunday - 5 Days per week (2 Off Days)Working Hour: 8. 30AM PM/ 11 AM - 8 PM ( 8 Hours in rotational)Working Location: Subang Hi TechFREE PARKING / FREE GYM/FREE COFFEE TEA / GAME-ROOM PROVIDEDMUST ABLE TO SPEAK FLUENTLY IN ENGLISH and MALAYMinimum...

Company DescriptionSports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,800 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 1 month providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days)Working Hours:...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

LOCATION: Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station ) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. Provide information on our products and service; demonstrate our commitment...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

Position Title: Customer Service - EnglishWorking Location: Petaling JayaTenure: 1 year contract / Renewable basisSalary: RM 3000- RM Shift AllowanceWorking Hour: Rotational Shift BasisResponsibilities: Act as point of contact provide consultative support on agencies and advertisers accounts. Drive advertiser communications and technical issue resolution,...

Requirements Minimum Education Required SPM. Fresh graduates can also apply Full Training Provided 9 Working Hours in a day (Mon Fri)Responsibility Provide online customer service through a live chat support system. Managing and monitoring social medial platforms Identifying customer needs and helping customers use specific features Experience as a Customer...