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Centre Manager

3 months ago

Johor Bahru, Johor, Malaysia TAGS Chiropractic and Rehabilitation - Johor Bahru Full time

JOB RESPONSIBILITIES

  • Oversee the daily operations of the clinic and manage patient flow.
  • Manage and monitor the daily appointments for the clinic.
  • Maintain patient records and keep them organized.
  • Manage the effectiveness and efficiency of Front Desk services as well as coordination and communication between departments.
  • Followup on patient complaints and/or incidents and convey the findings in the form of a report to immediate superior to see if further action is required.
  • Manage clinic expenses supplies, utilities and procurement (product and services).
  • Close monitoring of package extensions and refunds, including timely processing of such request.
  • Monitoring of unutilized packages and ensure follow up actions are taken to increase utilization.
  • Assist in introducing and promotion of packages to patients. Assist patient in package selection enabling patient to make informed decisions and based on recommendation by clinician.
  • Assisting in dayto day accounting matters including bank deposits, cash and credit card collection, and management of petty cash.
  • Responsible for the clinic inventory and order supplies when necessary.
  • Assist in planning staff roster and monitor attendance.
  • Convene the required monthly clinic staff meetings, and provide minutes to HQ in the absence of the Clinic Manager.
  • Ensure all information on new developments, policies, promotions and challenges is clearly and accurately disseminated to the team.
  • Ensure that all new staff are provided with appropriate orientation, together with guidance and training.
  • Prepare monthly reports as required by the management (CRF, stock and consignment, petty cash, product incentive etc.)
  • Participate in meetings, training and other activities as required.
  • Participate and actively involved in quality improvement initiatives at both clinic level and groupwide.

Job Location:44, Jalan Harimau Tarum, Taman Abad, 80250 Johor Bahru, Johor

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Yearly bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)