Customer Service Officer
2 weeks ago
Providing excellent customer service to walk-in and call-in customers
Attending to member and customer's enquiries, feedback and requests
Using in-store interactive tools and product promotions to drive sales
Ensuring that visual merchandising standards are always adhered to
Handling sales and membership transactions over the counter
Proactively following-up on customers' enquiries, feedback and requests
Keeping regular engagement with customers and update them with promotions and new products launches and to maintain good relationship
Performing daily stock to ensure physical inventory and system record tallies
With basic beauty background and knowledge is added value
Any other ad-hoc projects/duties related to sales as per assigned.
Requirement
Minimum SPM Level
Prefer female with age between 18-28 years old, presentable look
Minimum 1 year of relevant working experience
Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
Computer literate
Able to perform shift duty including weekends
Available for remote work exclusively on alternate Saturday and Sunday, or on a rotational scheduled basis.
Additional Requirement
Gender
Female
Job Information
Industry
Health & Beauty Care
Employment
Permanent
Position Level
Junior Executive
Working Hour
NORMAL
Language
Mandarin, English
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