Outlet Manager

1 week ago


Miri, Sarawak, Malaysia De Chef Full time

Operational Management:

  • Oversee the daily operations of the outlet, ensuring adherence to company standards and policies.
  • Manage inventory, order supplies, and maintain optimal stock levels.

Team Leadership:

  • Recruit, train, and supervise staff, fostering a positive and highperformance work culture.
  • Conduct regular performance evaluations and provide constructive feedback.

Customer Service:

  • Ensure a high level of customer satisfaction by maintaining excellent service standards.
  • Address customer inquiries, concerns, and feedback in a timely and professional manner.

Financial Management:

  • Develop and manage budgets, monitor financial performance, and implement strategies to achieve revenue and profit targets.
  • Control costs, including labor, and identify opportunities for revenue growth.

Quality Control:

  • Maintain quality control measures related to food preparation, presentation, and service.
  • Ensure compliance with health and safety regulations and hygiene standards.

Sales and Marketing:

  • Implement sales and marketing initiatives to drive customer traffic and increase revenue.
  • Collaborate with the marketing team to promote special events and promotions.

Communication:

  • Foster open communication with staff and upper management, providing regular updates on operational activities.
  • Collaborate with other departments to ensure seamless coordination.

Training and Development:

  • Conduct training sessions for staff to enhance their skills and knowledge.
  • Stay informed about industry trends and new products, sharing insights with the team.
-
Education Level:_

  • A Bachelor's degree in business, hospitality management, or a related field is typically required.
  • Relevant coursework or certifications in restaurant or hospitality management can be beneficial.
-
Working Experience:_

  • 35 years of experience in a managerial role within the hospitality or food and beverage industry.
  • Demonstrated experience in progressively responsible roles, preferably with experience in restaurant or outlet management.

Pay:
RM3, RM4,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Yearly bonus

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